Fulfills essential functions that are central to the success of the Office of Study Abroad. Functions include but are not limited to international program and risk management, student advising, marketing and outreach, strategic planning, and institutional relations.

Primary Duties and Responsibilities

• Manage a portfolio of study abroad programs
• Provide individualized study abroad advising to student applicants
• Assist students through the study abroad application process
• Evaluate and make decisions on student applications
• Liaise with academic departments and administrative offices on campus
• Work with consular offices to help students navigate visa application processes
• Assist with study abroad recruitment and outreach efforts
• Lead informational sessions and study abroad pre-departure meetings
• Maintain communication with international partners and staff abroad
• Respond professionally to student, parent, and institutional-partner concerns and questions
• Participate in designing and facilitating study abroad reentry programming
• Oversee work of interns, student workers, and/or onsite staff as delegated
• Manage evaluations and assessments of study abroad programs
• Assist in strategic planning, program development, and outreach/marketing
• Conduct international site visits as needed
• Participate in professional development by attending conferences, workshops, and webinars

Required Qualifications

• Master's degree, preferably in international studies or a related field
• 1-3 years of experience in the field of International Education
• Demonstrated commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
• Exceptional communication skills
• Professional working proficiency in a language other than English
• Extensive experience studying, working, and/or living abroad
• Familiarity with study abroad best practices
• Working knowledge of study abroad operating software and/or or willingness to learn

Preferred Qualifications

• While candidates with professional working proficiency in any language in addition to English will be considered, candidates with proficiency in French and/or Italian are strongly encouraged to apply.
• Work or study experience in the Global South (Latin America, the Caribbean, Asia, Africa, and/or Oceania)
• Ability to effectively use a variety of social media platforms to increase visibility
• Experience with organizing and leading student groups

This is a full time, exempt level position. The College is committed to providing competitive market pay for its employees. The College also offers a competitive benefits package for full-time staff, including:

• 10% College contribution to the 403(b) Retirement Plan (1 year wait waiver available)
• NEW - condensed summer 4-day work week
• Tuition benefits
• Wellness programs & ongoing Training and Development opportunities
• Generous paid time off
• Free parking and free use of the athletic/fitness facilities.
• Click here to learn more.

College Description
The College of the Holy Cross is a private, Jesuit Catholic, undergraduate institution serving approximately 3,100 students. Founded in 1843, Holy Cross is the oldest Catholic college in New England and has a tradition of academic excellence. It is located atop Mount Saint James in Worcester, Massachusetts. The picturesque, 174-acre campus is an award-winning and registered arboretum.
Region Description
Worcester is a city of approximately 170,000 people centrally located in the Commonwealth of Massachusetts. It is approximately one hour from Boston, Hartford, and Providence, and three hours from New York City. Worcester is known as the Heart of the Commonwealth. Worcester offers many cultural and recreational opportunities.
The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.
A member of the Higher Education Consortium of Central Massachusetts (HECCMA).
To review our Employee Benefit Options, please go to: https://www.holycross.edu/human-resources/benefits