12 Customer Success Manager Jobs in Bethesda, MD
collage group inc is Hiring a Customer Success Manager Near Bethesda, MD
- Suggested 2-3 Years experience in customer success, member services, marketing-focused and/or ad agency account planning function
- Ability to diagnose member needs and identify relevant resources that align to those needs
- Strong time management skills in order to prioritize tasks effectively
- Excellent verbal and written communication skills; comfortable engaging with clients both over e-mail and on calls
- Must be able to take initiative, follow-up and drive action in order to meet deadlines
- Project Management skills to ensure tasks are completed on time and within scope; through collaboration with both internal and external stakeholders
- Enterprising and self-starter attitude; with a proactive and client-first servicing orientation
- Close attention to detail
- Intellectual curiosity with an interest in market research and consumer insights
- Bachelor’s Degree with a strong record of academic achievement
Job Summary
Full Time
$108k-152k (estimate)
02/15/2024
05/07/2024
collage-la.com
Los Angeles, CA
<25
Related Companies
The following is the career advancement route for Customer Success Manager positions, which can be used as a reference in future career path planning. As a Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager. You can explore the career advancement for a Customer Success Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Manager job description and responsibilities
Having a customer success manager overseeing the onboarding process helps with retention.
01/03/2022: Pueblo, CO
Customer success managers should have strong organization and presentation skills, but those things can be taught.
12/19/2021: Modesto, CA
They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.
02/13/2022: Everett, WA
Take time to understand what each customer needs and help customers take the shortest route possible.
01/23/2022: San Jose, CA
The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.
01/07/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Manager jobs
Customer success managers are both salespeople and support professionals.
12/15/2021: Las Cruces, NM
During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products
01/02/2022: Longview, TX
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.
02/21/2022: Pueblo, CO
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
12/22/2021: Temple, TX
Customer Success Managers must be strong, natural advocates.
02/15/2022: Clearwater, FL
Step 3: View the best colleges and universities for Customer Success Manager.
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