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Technical Support Engineer
Collabera San Diego, CA
$95k-119k (estimate)
Full Time | IT Outsourcing & Consulting 9 Months Ago
Save

Collabera is Hiring a Technical Support Engineer Near San Diego, CA

Job Details

Top Technology Client looking for Technical Support Engineer in San Diego, CA / Santa Clara, CA

Position: Technical Support Engineer - Performance

Location: San Diego, CA 92121 / Santa Clara, CA 95054 (Hybrid Role)

Duration: 12 months (Possible extension/conversion)

Pay Range: $35-45/hr

Key Responsibilities:

  • Manage and resolve challenging technical issues related to performance and instance availability within the platform.
  • Act as the last point of escalation within the technical support department

Required Skills:

  • Hands-on experience with Web Services (SOAP/REST) and Networking fundamentals
  • Scripting Languages like JavaScript, Bash, Python, Powershell and familiarity with a programing Language like Java
  • Relational databases concepts like MSSQL
  • Advanced Unix/Linux experience
  • Working knowledge of the components in a web applications stack.
  • Experience diagnosing performance degradation
  • Knowledge on LDAP/Active Directory, SSOor other authentication or user management systems
  • Understanding of Email Troubleshooting
  • Good troubleshooting and customer service skills

Interested candidates please reach me at

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$95k-119k (estimate)

POST DATE

08/25/2023

EXPIRATION DATE

06/25/2024

WEBSITE

collabera.com

HEADQUARTERS

REDMOND, WA

SIZE

3,000 - 7,500

FOUNDED

2005

CEO

ADITI OGALE

REVENUE

$500M - $1B

INDUSTRY

IT Outsourcing & Consulting

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About Collabera

We are engineering technology & talent. At Collabera, we built our business and our reputation by servicing the engineering solutions and talent development needs of our clients. That experience helped make us who we are todaypartners with the worlds most forward-thinking organizations, designing, building, operating and automating the technology that powers their businesses. Every solution we provide is delivered with speed, scale, quality, and flexibility, and powered by our AI-driven, Cloud-based technology and talent platforms. And, while weve expanded our offerings to meet the evolving ne...eds of our software engineering clients, we havent forgotten where we came fromwere still committed to building the tech workforce of the present and the future through our best-in-class training and enablement services. In other words, were driven by tech and backed by talent. Its that human-centric approach that makes us unique. And it reminds us that relationships are always the most important things we build. So, whether you need innovative technology talent solutions, or youre looking for opportunities to work with todays most tech-forward organizations, partner with usand let us help your business or your career get to the next level. More
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The job skills required for Technical Support Engineer include Technical Support, SQL, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Engineer. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical Support Engineer positions, which can be used as a reference in future career path planning. As a Technical Support Engineer, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Engineer. You can explore the career advancement for a Technical Support Engineer below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Support Engineer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Engineer for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Support Engineer job description and responsibilities

Responsible for providing technical support to clients in person and remotely.

02/27/2022: Tallahassee, FL

Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

01/25/2022: Paramus, NJ

Technical support engineers need to rise above, and not respond with anger or frustration.

03/24/2022: Grand Forks, ND

Technical support specialists provide assistance to customers experiencing technical, software and hardware problems.

02/19/2022: Huntington, NY

They ensure that all technical aspects are functioning optimally.

03/02/2022: Champaign, IL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Support Engineer jobs

Taking ownership of customer issues reported and seeing problems through to resolution

04/11/2022: Chillicothe, OH

Patience, friendliness, and clear, non-technical communication are necessary to ensure customers don’t feel frustrated or talked down to.

03/29/2022: Orange, CA

A Technical Support Engineer provides customer service for computer hardware and software.

03/30/2022: Grand Forks, ND

Technical support engineers require a variety of hard skills and soft skills.

04/10/2022: Killeen, TX

A Technical Support Engineer duties and responsibilities may revolve around maximizing computer system capabilities and making recommendations.

01/31/2022: Lawrence, MA

Step 3: View the best colleges and universities for Technical Support Engineer.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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