Company DescriptionAbout CollaberaCollabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.Not only are we committed to meeting and exceeding our customer’s needs, but we are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year.For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit www.collabera.com to learn more about our latest job openings.Awards and Recognitions--Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012)--Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013)--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.Job DescriptionResponsible for the processing of various administrative and processing activities generated via various queues, including electronic and paper work queues, system reports, databases and incoming correspondences. Meet compliance expectations for all Standard Operating Procedures as well as Policies and Procedures (FOPP).Essential Duties and ResponsibilitiesFulfills all assigned customer account related requests in a timely manner. Examples of tasks may include:· Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources.· Fulfill customer document requests using approved processes and procedures.· Ensure customer account privacy standards are maintained.· Handle incoming customer paper correspondence, including returned mail, following all established guidelines and procedures.· Use email, electronic queue, fax and hardcopy processes as appropriate· Perform related duties as assigned by supervisorQualifications· Previous bank teller or accounting experience with heavy data entry preferedEducation:· High school diploma or equivalent experienceType & Amount of Experience:· Ability to follow instructions and important· Ability to learn and use new systems very important· Strong attention to detail and organizational skills are required· Attendance and punctuality are essential for this position· Previous clerical experience helpful· Good oral and written communication skills· Demonstrated team playerSoftware Expertise:· Knowledge of MS Office applications (Word, Excel, Outlook) is helpful; must be able to learn – track and create reports, data entry· Proficiency in keyboarding skills expectedPhysical Requirements:· Standard office environment including sitting while performing computer work· Some walking to different areas of the department as duties require· May include delivering paperwork or stack of itemsAdditional InformationTo know more about this position, please contact:Lalaine Agulto(973) 805-7484lalaine.agulto(at)collabera.com