Responsibilities

This Front Desk Receptionist position is for the person who is flexible in their work assignment. To be able to work under the direction of the management, but also be an independent thinker who can recognize department needs and appropriately intervene, as necessary. Responsibilities include patient care, and patient registration.

Under the general supervision of the Site

· You will perform a full range of registration: Greet incoming patients in a friendly and courteous manner, interact politely and be helpful, register all patients at time of arrival in eClinicalWorks system.

· You will also verify insurance eligibility via appropriate website and update demographic and insurance data as necessary, collect balance and copays fees from patients at a time of registration, and close daily batches at the end of the shift schedule.

· Schedule procedures/follow up visits according to provider protocols.

· Answer phone calls and process phone messages.

· Verifies necessary demographic and clinical information in computer system.

· Maintains and updates current information on physicians’ schedules.

· Confirm Appointment follow-ups, prep e-charts for next day.

· Provide a high level of customer service.

Requirement and Qualifications

• Demonstrated work experience in high volume front desk or medical setting
• Good communication skills to receive and convey information clearly and concisely.
• Good interpersonal skills (Emotional Intelligence, Team-working, Compassionate, cheerful, and friendly) to interact effectively with staff, and patients.
• Knowledge of major medical insurance plans
• Ability to verify insurance coverage via the internet in appropriate websites
• Ability to type with speed and accuracy 45 wpm
• Working knowledge of eClinicalWorks System preferred
• Knowledge of medical terminology preferred

· 1 years clinical front office experience highly preferred

· Establish and maintain cooperative and effective working relationships with others; use discretion in handling difficult situations.

· Excellent organization and time management skills. Excellent Team Player

Please visit us at https://colfsclinic.org/ to learn more about our mission.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)

Healthcare setting:

• Clinic

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Medical Office Experience: 1 year (Preferred)

Work Location: In person