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Cole International
Pacific, MO | Full Time
$41k-53k (estimate)
2 Weeks Ago
Midwest Auto Group
Pacific, MO | Part Time
$37k-47k (estimate)
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Technical Service Representative
$41k-53k (estimate)
Full Time | Transportation 2 Weeks Ago
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Cole International is Hiring a Technical Service Representative Near Pacific, MO

Reporting to the Branch Manager, the Technical Service Representative is responsible for a wide variety of technical duties to ensure the timely and accurate processing of customs entries and maintenance of clients' import databases. This includes but not limited to researching information on imported products and working with various trade chain partners (clients, carriers, vendors, Customs, and other Cole branches) to affect the release and final accounting of customs entries.

Required Qualifications

  • High School Diploma
  • Computer literacy
  • Minimum 3-5 years of direct work experience as a customs brokerage rater
  • Strong knowledge of customs clearance procedures
  • Industry-related studies required (CCS, professional designation, CTCS, etc.)

Preferred Qualifications

  • Ability to work in a fast-paced environment
  • Time management skills
  • Quality orientation - attention to detail
  • Customer focus and excellent communication skills
  • Talents for problem-solving
  • Responsibility and reliability
  • Excellent analytical and problem-solving skills

What we offer!

  • Complete training
  • Competitive salary adapted to your work experience
  • Employer matched pension plan
  • Employee incentive program
  • Employee benefit plan (health, life and disability insurance)
  • Paid personal leave
  • Employee Assistance Program
  • Tuition reimbursement
  • Social events
  • Ability to evolve within the company

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$41k-53k (estimate)

POST DATE

05/16/2024

EXPIRATION DATE

05/30/2024

WEBSITE

coleintl.com

HEADQUARTERS

BLAINE, WA

SIZE

200 - 500

FOUNDED

1958

CEO

DON LUCKY

REVENUE

$5M - $10M

INDUSTRY

Transportation

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About Cole International

Customers will offer a long list of reasons for choosing (and staying with) Cole International. They like us because of our people, because we're responsive, because we're knowledgeable, because we take the confusion out of the import/export business. Removing transportation barriers and earning each customer's trust one shipment at a time, Cole International has been delivering creative logistics solutions for more than half a century, all the while honing and expanding our capabilities in customs brokerage, transportation & warehousing, customs consulting and compliance consulting. With offi...ces in all major Canadian cities and in strategic locations throughout the United States (including all major Canada/U.S. border crossings), Cole International is known for the passion of our people, the depth of their knowledge and our ability to make swift and effective decisions. Whether you need a single link in the logistics chain or a total logistics solution, you can trust Cole International to navigate the complexities of the international logistics landscape on your behalf, leaving you free to focus on the other demands of your busy days. Removing barriers... one shipment at a time. More
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Cole International
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The job skills required for Technical Service Representative include Problem Solving, Technical Services, Communication Skills, Time Management, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical Service Representative positions, which can be used as a reference in future career path planning. As a Technical Service Representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Service Representative. You can explore the career advancement for a Technical Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Service Representative job description and responsibilities

Technical service representatives help customers resolve technical problems associated with a product or service.

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Technical service representatives need to be current on technological developments and trends to be effective on their job.

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Technical service representatives maintain record of call transactions using computer systems and special tracking software.

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People experiencing tech related difficulties with hardware or software depend on technical service representatives to make things right.

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Guidance of the users to support them in becoming more productive.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Service Representative jobs

Understand the customer’s grasp of technology.

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Have a clear escalation pathway.

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Ability to use positive language.

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Consider a professional certification.

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Create a Service Catalog Template.

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Step 3: View the best colleges and universities for Technical Service Representative.

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