1 Technical Service Representative Job in Blaine, WA
Cole International is Hiring a Technical Service Representative Near Blaine, WA
Core Competencies
- Customer Focus
- Professional Communication Skills
- Energy & Stress Management
- Analytical Thinking
- Team Work
- Adaptability
- Problem Solving
- Accountability and Dependability
- Ethics and Integrity
- Process all required paperwork for international shipping arrangements such as entry release, TIBs, ACE Manifests, Bonds, ISFs, AES, etc.
- Assure all international shipments meet legal and customs regulations
- Maintain filing of shipping documents
- Prepare and schedule shipments as assigned
- Run reports as assigned
- Communicate with carriers, clients, customs, and co-workers to ensure needs and timelines are being met
- Paying ACH Statements as assigned
- Perform Credits and Re-bills when necessary
- Classify goods according to the US HTS
- New Account Setups
- Mentor/Train employees as needed
- Manage inventory of shipping materials and supplies
- Perform quality audits of the condition of shipped goods for both incoming and outgoing items prior to signing off.
- Report discrepancies/concerns to immediate supervisor.
- Ensure that shipments contain proper documentation
- Problem solve for any cases of missing documents, shipments, and deliveries
- Maintain organized work area according to policies, procedures, and safety regulations
- Obtain Forklift Certification as assigned
- Manually load and unload materials from pallets, skids, and trucks as assigned
- Perform other duties as assigned by the direct Supervisor
- High school diploma or GED.
- Experience in the customs brokerage/logistics industry preferred.
- Able to communicate professionally both verbally and in writing.
- Basic mathematical skills.
- Knowledge of filling out waybills and bills of lading for domestic/international shipments.
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
- Able to work efficiently as a part of a team as well as independently.
- Computer literacy, including working skills in Excel, Word, and e-mail.
- Strong work ethic and positive team attitude.
- Travel may be required.
- Manual dexterity is required to use desktop computers and peripherals.
- Overtime as required.
- May need to work statutory holidays
- Lifting or moving up to 50 lbs may be required.
- Ability to travel internationally
Job Summary
Full Time
Transportation
$45k-58k (estimate)
05/18/2024
07/07/2024
coleintl.com
BLAINE, WA
200 - 500
1958
DON LUCKY
$5M - $10M
Transportation
Related Companies
About Cole International
Customers will offer a long list of reasons for choosing (and staying with) Cole International. They like us because of our people, because we're responsive, because we're knowledgeable, because we take the confusion out of the import/export business. Removing transportation barriers and earning each customer's trust one shipment at a time, Cole International has been delivering creative logistics solutions for more than half a century, all the while honing and expanding our capabilities in customs brokerage, transportation & warehousing, customs consulting and compliance consulting. With offi...ces in all major Canadian cities and in strategic locations throughout the United States (including all major Canada/U.S. border crossings), Cole International is known for the passion of our people, the depth of their knowledge and our ability to make swift and effective decisions. Whether you need a single link in the logistics chain or a total logistics solution, you can trust Cole International to navigate the complexities of the international logistics landscape on your behalf, leaving you free to focus on the other demands of your busy days. Removing barriers... one shipment at a time.
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The job skills required for Technical Service Representative include Problem Solving, Technical Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Service Representative positions, which can be used as a reference in future career path planning. As a Technical Service Representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Service Representative. You can explore the career advancement for a Technical Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Technical Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Service Representative job description and responsibilities
Technical service representatives help customers resolve technical problems associated with a product or service.
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Technical service representatives need to be current on technological developments and trends to be effective on their job.
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Technical service representatives maintain record of call transactions using computer systems and special tracking software.
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People experiencing tech related difficulties with hardware or software depend on technical service representatives to make things right.
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Guidance of the users to support them in becoming more productive.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Service Representative jobs
Understand the customer’s grasp of technology.
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Have a clear escalation pathway.
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Ability to use positive language.
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Consider a professional certification.
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Create a Service Catalog Template.
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Step 3: View the best colleges and universities for Technical Service Representative.
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