Description

SUMMARY: CCRSI is a Tiered Support Agency recognized by the Department of Mental Health. The Support Staff/DSP I/II has considerable responsibility for training and assisting clients in food preparation, laundry, personal care, medication administration, shopping, house cleaning and ensuring the general health and welfare of clients. Direction is received from the Professional Manager - Residential. He/She will be actively involved in and responsible for the implementation of teaching, training, and behavior programs for clients with direction from the Professional Managers. The Support Staff/DSP I/II’s character and conduct shall present a positive model for all and is expected to follow the agency’s core values..

ESSENTIAL FUNCTIONS OF THE POSITION:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provides accommodations to individuals with developmental disabilities and interacts in a professional and respectful manner using “Tools of Choice Training” and adheres to CCRSI’s core values of Caring, Compassionate, Respectful, Supportive and Individualized.

• Arrives on time and works scheduled shifts. Utilizes sick and vacation according to the timelines and procedures outlined in CCRSI’s Policies and Procedures.

• Follows all policies and procedures of CCRSI.

• Completes and maintains all necessary trainings and certifications.

• Communicates clearly and effectively, both orally and in writing.

• Communicates promptly with the Professional Managers, co-workers and/or on-call personnel all information needed to effectively operate the program.

• Interacts professionally with CCRSI staff, clients, and outside entities including the public and being a positive role model, while following CCRSI’s Code of Conduct.

• Completes daily documentation including progress notes, medications administered, event reports (when applicable) and other documentation as required.

• Follows Client Programs – read and implement the Individual Plan (IP), Behavioral Plans, Activities of Daily Living (ADLs) (hygiene - showers, topical medications, oral care, shaving, and clean-up incontinence), and transferring to wheelchair/bed.

• Maintains a safe work environment by reporting or correcting any issue that may cause harm or damage to other individuals or the home.

• Makes routine decisions in accordance with procedures, laws, and regulations and apply these to work situations.

• Must work independently.

• Responds effectively and immediately to emergency situations, using good judgement and following agency's emergency procedures.

• Accepts supervision and other duties as assigned.

COMPETENCIES:

• Client Focus.

• Communication Proficiency.

• Detail Oriented.

• Ethical Conduct.

• Flexibility.

• Team Orientation.

• Tools of Choice.

Qualifications

Required Education and Experience for Support Staff, DSP I/II:

• High School Diploma or GED Equivalent.

• Some computer, proofreading and editing skills.

• Preferred previous experience working in health care or with people with intellectual/developmental disabilities