Receptionist

We don’t just have a mission statement…we have a mission.

At CCBT, our commitment to optimal mental health and steadfast support isn’t just for our clients; it extends to every team member.

The Center for Cognitive & Behavioral Therapy (CCBT) is a premier outpatient private practice with multiple locations in the more excellent Columbus, Cincinnati, and Dayton areas. We are seeking a detail-oriented and energetic Receptionist to help us continue to grow. As our main office receptionist, you will work in our patient relations department and manage the first point of contact for many of our future patients.

Compensation:

• $16-18 per hour (depending on education and experience)

Schedule:

• 8:30 AM to 5 PM, Monday-Friday
• You will be required to travel to the 3 CCBT locations in the Columbus area to provide receptionist support

Responsibilities:

• Answering phones, scheduling appointments, greeting patients and clinicians
• Overseeing the workflows of other reception administrators in regional offices
• Collecting payments from patients or clinicians
• Management of checks and cash payments
• Management and posting of electronic remittance advice and electronic funds transfers
• Management and resolution of insurance carrier claims denials
• Electronic document management
• 1:1 Customer interactions regarding business matters
• Other duties may be assigned

Requirements:

• Excellent written and verbal communication skills
• Office Administration experience
• Multitasking and prioritizing is a must
• Familiarity with Microsoft Office
• Ability to work under pressure

Advantages:

• Flexibility in schedule to allow for work/life balance
• Full comprehensive benefits (medical, dental, vision, 401k)

CCBT is a proud member of the Refresh Mental Health network. Refresh provides outstanding operational support, infrastructure, and resources to allow clinicians to focus on what they do best — providing exemplary care to clients. This partnership allows us to offer additional resources and operational support while maintaining our local identity and leadership.

CCBT is an Equal Opportunity Employer that values a diverse workplace. We are committed to building a team that is inclusive of all people, including those of LGBTQIA communities, members of all ethnic groups, people with disabilities and medical conditions, foreign-born residents, and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Refresh is also committed to compliance with all fair employment practices regarding citizenship and immigration status.