Responsibilities

This role will be our first IT hire in our NYC office, reporting into our London-based IT Lead, and will have wide-ranging responsibilities including new employee onboarding, maintaining and fixing all aspects of Codat's internal IT for the USA, and helping lead IT's strategic projects to help support the business as it scales.

• Maintain and troubleshoot as needed all aspects of Codat's internal IT and AV for USA employees and our NYC office, including hardware, software, networking and security
• Discover and own IT projects to improve and adapt our Azure services, such as SCIM / SIEM / Defender or developing Intune to ensure a smooth user enrollment that also meets critical compliance and security needs as we expand
• Own the end-to-end purchasing and configuration of all US hardware
• Provide top quality support to our US-based employees (and additional global support as needed) to ensure any issues are resolved quickly and efficiently

Our values

No matter what we’re doing – whether we’re speaking to customers, partners or to each other – we live by our values.

We believe in delivering useful technology that solves real problems for real businesses. We have a real want to do the stuff that isn't always “cool” but makes a difference.

We believe that the people in the best teams push and enable each other to excel. We’re united and we have each other’s backs – when something goes wrong, we don’t blame, we work together to fix it. Transparency in our interactions is critical to drive towards our goals as a team. We openly share all information with all colleagues by default, unless we have a very good reason not to. We embrace differences of opinion to end up with better outcomes. We don’t let our egos win.

We believe that an unstoppable drive towards a single, clearly stated goal is the best way to build great things. We are biased towards action – we make informed decisions and then we act. We inspect and question the status quo with curiosity, unafraid to ask the hard questions. There is no such thing as an impossible problem, just a great challenge to sink our teeth into.

What excites us

• Strong Azure and Intune experience, as well as experience with Windows & Mac, G-Suite, AV equipment like Zoom Rooms and Google Meet
• Basic networking experience (Ubiquiti) and experience liaising with third-party IT providers 
• Able to clearly communicate with individuals at all levels of the organisation, including those with varying degrees of technical knowledge
• Experience working with both onsite and remote employees
• Proven organisational skills with a strong attention to detail
• Excellent problem-solving skills, with a desire to continuously improve your technical acumen
• Adaptable to the needs of a fast-moving startup environment and willing to proactively discover and deliver areas of improvement as we grow
• Experience in a software startup or working with compliance standards (e.g. SOC2, ISO27001) a plus