5 Automotive Service Advisor Jobs in Estero, FL
Coconut Point Ford is Hiring an Automotive Service Advisor Near Estero, FL
- Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
- Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
- Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
- Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
- Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
- Maintains automotive records by recording problems and corrective actions planned.
- Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- High School diploma or equivalent
- Must meet Coconut Point Ford company requirements for employment
- Ability to read and comprehend instructions and information
- Dealership experience preferred
- Ability to use parts department computer system and calculator
- Good oral and written communication skills
- Valid driver's license
- Able to make deliveries
- Must pass drug screen and background check
Job Summary
Full Time
Retail
$46k-61k (estimate)
06/29/2023
06/11/2024
coconutpointford.com
ESTERO, FL
25 - 50
2004
Private
SAM GALLOWAY
$10M - $50M
Retail
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The following is the career advancement route for Automotive Service Advisor positions, which can be used as a reference in future career path planning. As an Automotive Service Advisor, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Automotive Service Advisor. You can explore the career advancement for an Automotive Service Advisor below and select your interested title to get hiring information.
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