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At Cobalt Robotics, our indoor robots work together with remote human operators to keep our customers safe. We patrol 24x7 to help prevent break-ins, detect massive leaks and give our customers visibility over their space, their assets, and their data.
Cobalt's team is comprised of renowned technologists and security professionals, and backed by world-class investors such as Sequoia, Bloomberg Beta, and Coatue. In 2019, Cobalt was recognized as one of the Best Places to Work by the Silicon Valley Business Journal and the San Francisco Business Times.
We’re looking for people who want to make an impact with us and help build a company that is known for its excellence in engineering, passion for progress, and dedication to customers.
About the role: The Customer Support Associate will be primarily focused on guest management, badge policy enforcement, site surveillance, and reporting. The ideal candidate has superior customer interaction skills, strong attention to detail, and a mindset toward workplace safety, security, and satisfaction.
This position is on-site at one of our client locations in San Francisco, CA; Monday through Friday, 8 am - 5 pm.
\nResponsibilities:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Full Time
IT Outsourcing & Consulting
$55k-73k (estimate)
01/11/2024
04/22/2024
cobaltrobotics.com
SAN MATEO, CA
50 - 100
2016
TRAVIS DEYLE
$50M - $200M
IT Outsourcing & Consulting
The following is the career advancement route for Customer Experience Associate positions, which can be used as a reference in future career path planning. As a Customer Experience Associate, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Associate. You can explore the career advancement for a Customer Experience Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Associate job description and responsibilities
Customer Experience Associates perform a variety of support tasks to offer exceptional service to customers.
04/05/2022: Columbia, SC
Customer experience associate may also create and track metrics to quantify the customer experience.
03/30/2022: Fayetteville, NC
Customer service representatives typically use a telephone, computer, and other office equipment.
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As a job, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience.
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Responding to questions with positive language can greatly affect how the customer hears the response.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Associate jobs
Customer experience associates are typically entry-level positions which needs strong writing and reading comprehension skills.
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Customer experience associate have a proven track record for building excellent customer experiences.
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Customer experience associates at these companies should be data-driven and focused on building relationships.
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A great customer experience representative knows how to relate to anybody, but they’re especially good with frustrated people.
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The best Customer Experience Associate have a deep knowledge of how their companies’ products work.
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Step 3: View the best colleges and universities for Customer Experience Associate.