Be Part of Our Next Chapter

For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!

We’re a global technology company focused on creating dynamic, smart, personalised and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.

Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.

As a People and Culture Business Partner for the International Market, you will play a hands on role in the strategic and day to day running of the business. In this role, you will be responsible for partnering with the business to understand their goals, providing sound advice and coaching on both strategic and operational P&C matters and driving positive employee experiences across the employee lifecycle with a large focus on Talent Management.

Individual Accountabilities

• Talent acquisition International Market region – manage the end-to-end recruitment process for mid level roles across the multiple departments within the region including devising recruitment strategies with the business
• P&C strategy – contribute to the design of initiatives and programs to achieve the P&C strategic objectives and embed the company values
• Workforce management – work with business unit leads to manage workforce including management of performance issues, talent management, development and employee engagement to business unit success
• Remuneration and Benefits - conducting salary benchmarking for open roles, promotions and market salary adjustments.
• Global Mobility – manages the visa process for inpatriates and expatriates including management of third party
• WHS Australia – lead and maintain policies and procedures that will reduce risks, promote safety awareness and meet legislative requirements. Advise on safe working practices to minimise accidents/injuries in the workplace
• Policy and Procedures - Support P&C team in drafting P&C policies and procedures and the implementation of these;
• Payroll management– oversee payroll for region ensuring all relevant information is provided and processed by the payroll specialist in an accurate manner
• Build a culture of excellence - implement HR initiatives to drive and maintain an overall culture of excellent
• Continuous Improvement – always looking at ways to improve the P&C practices and processes 
• Create connections by maintaining an in-office presence of at least 3 times per week

• 5 years in professional HR experience
• Tertiary qualification in Human Resources or related degrees
• Experience in Human Resource Advisory or Business Partnering role
• Excellent communication skills and ability build relationships with peers and senior leaders
• Experience in or management of people related projects

About Coates

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.

Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone.

Join a Crew that Cares

Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality Empowerment Initiatives).

The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options because we’re strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a “Give Back Day” to allow our Crew an opportunity to make an impact in the community.

Be inspired To Be More

We skip the red tape and aim to always stay nimble. We’re proud of where we’ve been and are energized by where we’re going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we’ve accomplished, but know the best is yet to come.

Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).