Busy medical practice in Del Mar is seeking an experienced Case Manager to shepherd patients from initial evaluation appointments through eventual surgery if necessary. We are based in North San Diego County, Zip code 92130.

Our multi-disciplinary practice has providers ranging from Spine and Neck specialists, to orthopedic surgeons, to Hand and lower extremity doctors, plastic surgeons, and reconstructive surgeons. It’s a one-stop shop for a variety of adult ailments and injuries.

This position requires timely and courteous communication with attorneys and their legal staff, who can sometimes be demanding. Ideal applicants must be able to develop a thick skin and deal with attorney offices with courtesy, politeness and professionalism. Candidates that are able to let things roll off their backs will thrive in this environment.

This is an excellent opportunity for someone who is highly organized, able to multi-task, while maintaining a calm, professional demeanor but still closing the deal and getting patients scheduled in a timely manner. Once scheduled, case managers will create patient charts, order medical records, MRIs if necessary, all in preparation for patients to be seen by our physicians. After appointments, case managers handle any referrals and then bill the appointments.

Having worked in a medical office environment is required.

In order to be considered, please send a cover letter articulating your experience in a medical environment and a copy of your resume in response to this ad. We are looking to fill this position as soon as possible. Please include in the Subject line: Medical Case Manager and your name.

Ideal candidate: Outgoing, friendly but also having a compassionate personality, professional, polished image, ability to speak with clarity and a positive, ‘can do’ attitude.

Must have excellent telephone skills, Ability to multitask in a high volume, busy medical office with up to four physicians handling rotating shifts on any given weekday is a must.

We seek candidates who understand the importance of holding some patient’s hands through the process of getting them the care they need. Candidates that want to start a career in a busy medical practice are encouraged to apply.

Bilingual, Spanish speakers are highly desirable, but this is not a deal breaker.

Duties include initially calling patients after receiving referrals, booking them for appointments with the appropriate specialist, scheduling and confirming appointments one day prior and even same day communications, providing address and clarity about which office patients are to be seen, entering patient data into our practice database, creating patient charts, making referrals for Physical Therapy or MRI’s, or Other treatments physicians deem appropriate, and then following up with patients regarding those referrals.

40 hours per week. We offer convenient free parking, a competitive salary based on experience, and after 90-day probationary period, medical benefits and Paid time off. This position also offers opportunities for professional growth, and promotions, bonuses, etc..

High School diplomas required, Bachelors degree preferred. Some travel to our various satellite office may be required, we hold a couple clinics in Murrieta and Chula Vista, however 90% of work will be done out of our Del Mar offices. Reliable transportation to Del Mar during weekdays is a MUST.

Medical specialties:

• Orthopedic Specialists
• Pain Management
• Upper and Lower Extremity Surgeons
• Neurology
• Psychiatry

Experience:

• Medical Office: 1 year (Preferred)

Work Location: In person

Job Type: Full-time

Salary: $20.00 - $23.00 per hour, depending on medical office experience

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• San Diego, CA 92130: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Experience:

• Medical office: 1 year (Preferred)

- Previous experience in case management or a related role preferred
- Knowledge of a medical clinic and medical practice settings
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced and high-stress environment
- Familiarity with the referral processes for MRI's, Chiropractors, Physical Therapy

This position offers an opportunity to make a meaningful impact on the lives of patients in need of comprehensive care. If you are passionate about providing support to individuals facing physical health challenges, we encourage you to apply. Join our team of dedicated professionals and help us make a difference in the lives of our patients.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, qualifications, or working conditions associated with the role.

Job Type: Full-time

Salary: $20.00 - $23.00 per hour

Benefits:

• 401(k), employer paid health insurance offered after 90 days, PTO and Vacation

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• San Diego, CA 92130: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Case management: 1 year (Preferred)

Work Location: In person

Job Types: Full-time, Part-time

Pay: $21.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work Location: In person