Description

Physical Requirements/Workplace Conditions:

This position requires frequent driving in all road conditions, bending and twisting the body, keeping or regaining balance, kneeling, crouching, stooping, or crawling and repetitive motions. This position also requires frequent time walking or standing, using hands to handle, control, or feel objects, tools, or controls. This position requires frequent lifting, pushing or pulling up to 60 lbs. The position requires basic skills such as full vision capabilities, the ability to actively listen/hear, read/comprehend, communicate orally and reason or analyze on a constant basis and to perform calculations frequently.

This position also requires social skills such as, coordination efforts, team efforts, perceptiveness to others, using sound judgment, and willingness to help others. Work is performed in multiple locations where indoor and outdoor environmental conditions will vary.

Work is also performed using mobile technology, powered equipment, and motorized vehicles.

Purpose:

The Account Sales Manager is responsible for working closely with customers and their staff; vendors, other company staff and management, and the community to grow and support the sales of products delivered by the Company including, but not limited to, generating new business opportunities, qualifying leads, developing long-term customer relationships, implementing strategic plans, and managing assigned customer accounts. This position will oversee the Merchandiser position.

Essential Functions and Skills:

• Integrate and align sales plans for assigned customers
• Ensures sales goals and profitability are met; along with ensuring pricing accuracy
• Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
• Prepare or distribute signage, literature or other presentations of information about company and products or services
• Meet regularly with existing customers and prospects in sales territory to understand their evolving needs and position product solutions to meet needs
• Identify, investigate, track and resolve customer concerns; suggest and implement solutions to alleviate concerns
• Maintain knowledge levels of products, sales techniques, promotions, and services offered through continuous training and development
• Ensure product inventory levels are current to needs of customer; order as needed
• Verify accuracy of load deliveries by visually matching pallet labels with store location per customer
• Verify and maintain quality/quantity of products by rotating products, checking code dates for freshness; replenishing product with back stock
• Ensure proper and timely refund and return procedures are followed
• Provide support for Merchandising staff and Delivery Staff
• Train, direct, and assist assigned merchandising staff to ensure standards are met
• Communicate with supervisor or sales staff any product or point-of-sale or merchandising needs, issues, or discrepancies
• Travel throughout assigned territory to/from customer locations
• Maintain cooperative working relationship with customers, community, and other persons within the Company
• Deliver exceptional customer service at all times by communicating with store management; personnel, as well as the general public
• Adhere to customer policies and procedures in compliance with workplace, health, and safety standards.
• Interview potential employees for merchandising (support) roles within territory and provide hiring input and decisions, as needed.
• Provide employment recommendation, as needed.
• Provide feedback and guidance on performance to support staff.
• All other duties, as assigned.

Other General Duties:

• Operate electronic equipment (i.e. cell phone or other device) to ensure proper communication
• Monitor and report competitor activity to Supervisor to maintain market awareness
• Identify and report any territory/customer issues or processes needing improvement
• Ensure all standards of conduct are met in accordance with Company Guidelines as found in the Employee Handbook
• Report any unsafe workplace practices or accidents immediately to supervisor
• Maintain confidentiality of Company Information
• Demonstrate effective time management strategies
• Notify supervisor of any repairs (Company equipment or vehicle) needed in a timely manner
• Follow product breakage procedures to ensure minimal loss to Company
• Use sound judgment and seek guidance and direction as necessary from supervisor

Qualifications

Education:

High School Diploma, GED, or High School Equivalence Certificate preferred but not required.

Experience:

Prior sales experience preferred

Other Requirements:

Must pass background check and motor vehicle checks, as required.

Must have proper authorization to work in the United States.

Must maintain a current Driver’s License and clean Motor Vehicle Review.

Strong verbal and written communication skills

Highly motivated and results-oriented