Overview

OUR VISION is to be the elite health and fitness provider in every community we serve.

OUR MISSION is to provide the best experience for everybody to improve their quality of life through fitness.

OUR VALUES Community | Action | Recognition | Experience

More than a job, it’s a lifestyle!

Our Member Experience Associates (MEA) are moment makers that help us create an experience that makes our members say, “I love Club Fitness!” No two days are ever the same, but when you work for Club Fitness it’s about helping every BODY no matter where they are in their fitness journey. You’re working alongside a dedicated team that brings their passion and pride to create a Clean, Functional & Friendly environment.

The ideal team member will exhibit a vibrant personality, a love for fitness, and a desire to help people!

Responsibilities

A Day in the Life of an MEA:

• • Drive our fitness vision and culture by providing the BEST member experience throughout their club visit - always offering a friendly hello & goodbye and anticipating their needs
  • Ensure proper member check-ins and kids club check-ins for the safety of our members and employees
  • Provide club tours and educate potential members on the value of Club Fitness amenities and services
  • Maintain a clean and organized club according to company standards by conducting club walk-throughs and cleaning assigned areas
  • Provide a safe, enjoyable, and upbeat environment for children ages 2 and up in the Kids Club
  • Engage with new and current members, pointing them to Club Fitness amenities and services to help them achieve their fitness and health goals
  • Accurately complete point of sales transactions (retail, smoothies, tanning, etc.)

You'll Succeed if you Love:

• • Interacting with people
  • Being busy and getting things done
  • Delivering excellent customer service
  • Achieving and exceeding member expectations
  • Providing a Clean, Functional, and Friendly environment

Qualifications

Minimum Qualifications:

• • 17 years of age or older, required
  • Previous customer service or hospitality experience, preferred

Why You’ll Love Working for Club Fitness:

• • We are a team that has FUN, works hard, and supports each other every step of the way
  • We are employee owned – YOU have a voice! Eligible employees earn stock in Club Fitness through our Employee Stock Ownership Plan (ESOP) and become employee owners
  • GROWTH GROWTH GROWTH - Opportunities for career advancement and training for every BODY
  • Local to STL where club support is only one call away!
  • FREE Membership for you an immediate family member to all club locations because you deserve it
  • Discounts on work gear, cooler beverages, smoothies, and tanning upgrades
  • For full-time employees we offer the following benefits: Medical, Dental, Life Insurance, Voluntary disability, Employee Assistance Program, and paid time off

Club Fitness has been lifting up St. Louis since 1983. We care about St. Louis because we’re from St.Louis. As an employee owned and operated health and fitness organization, it’s important to us to be more than just a place to lift weights. We provide the best experience for every BODY to improve their quality of life through fitness and that starts with our employees.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.