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Member Experience Director at North Hills Country Club - North Hills Country Club | Glenside, PA | Invited (invitedclubs.com)
At Invited Clubs, work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong. Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us.
Job Summary:
We are seeking a revenue-focused and customer-obsessed leader to lead our Member Experience Department. This person will oversee the Member Experience team (including the front desk and Kids Club) and collaborate closely with the General Manager and/or Club Manager. All departments to positively impact revenue, experience, and engagement. The Member Experience Director is responsible for increasing participation and Member engagement through relevant programs, strategic event pricing, and unique experiences for the Members and guests at the Club by focusing on executing the Member Experience strategy, events, and communications. The ideal candidate will be a strategic thinker and connector, able to work well under pressure, coordinate multiple tasks, solve problems, and enjoy working in a collaborative team environment. To be successful in this role, you will be goal-driven, have a passion for hospitality, have experience in customer success management, and have high-level communications and team leadership skills.
Day To Day:
About You:
Compensation: $60,000 - $65,000 salary commensurate with experience; Bonus Potential, Benefits, Club Perks and much more!
Have more questions? Check out our careers site for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer & participates in E-Verify.
This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as needed.
Full Time
$104k-145k (estimate)
03/04/2024
06/01/2024
clubcorp.com
DALLAS, TX
15,000 - 50,000
1957
ERIC L AFFELDT
$500M - $1B
The job skills required for Member Experience Director include Customer Service, Leadership, Planning, Building Relationships, Microsoft Office, Public Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Experience Director. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Experience Director. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Experience Director positions, which can be used as a reference in future career path planning. As a Member Experience Director, it can be promoted into senior positions as an Education Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Experience Director. You can explore the career advancement for a Member Experience Director below and select your interested title to get hiring information.