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**Job Summary:** We are seeking a skilled Technical Account Manager to join our team. The ideal candidate will be responsible for managing client accounts, providing technical support, and ensuring customer satisfaction. **Responsibilities:** - Serve as the primary point of contact for technical inquiries from clients - Manage client accounts and build strong relationships - Provide technical guidance and support to clients on product implementation and usage - Collaborate with the sales team to identify opportunities for upselling or cross-selling - Conduct cold calling to generate new business leads - Communicate effectively with clients to understand their needs and provide solutions - Negotiate and manage contracts with clients - Utilize systems such as Workday, PeopleSoft, Salesforce, Taleo, ATS, and Lever for account management **Experience:** - Proven experience in technical support or account management - Familiarity with CRM software and sales processes - Strong communication and negotiation skills - Ability to work independently and in a team environment - Experience in utilizing various software tools for managing accounts If you are a proactive individual with a passion for technology and a drive for customer satisfaction, we encourage you to apply. Join our team as a Technical Account Manager and take your career to the next level.
Job Types: Full-time, Contract, Temporary, Internship
Pay: $50,846.00 - $88,911.00 per year
Benefits:
Schedule:
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Intern | Full Time | Temporary | Contractor
Scientific Services
$87k-117k (estimate)
05/22/2024
09/18/2024
cloudbclabs.com
RESTON, VA
25 - 50
2010
Private
PAVITHRA DHANANJAYA
<$5M
Scientific Services