JOB SUMMARY:

Candidate will support existing customers by providing/managing full service ad production using Clipcentric’s proprietary software, assisting with their day to day usage of the platform, maximizing customer success by sharing platform expertise, and assisting with technical support requests.

Successful candidates will be able to work independently, are experienced in digital design, have customer-facing experience and be comfortable working in a deadline-driven environment.

Mastery of our creative and analytics platform will be required, so successful candidates must be able to learn complex creative systems quickly (proficiency in any leading creative software suite will dramatically reduce the learning curve).

Creative interpretation and assembly work is required, so successful candidates must have an artistic eye and good verbal descriptive skills.

Responsibilities Include

Mastering our proprietary creative and analytics platform, and sharing expertise internally and externally

Creating compelling digital ads for Clipcentric’s full-service customers

Assisting customers with Clipcentric’s digital advertising production software through best practice recommendations, problem solving, training, and product demonstrations

Providing tier I/II customer support, triage and escalation

Organizing and presenting customer issues and feedback to management

Advertising campaign reporting analysis

Qualifications

The ideal candidate must be a great communicator, be self-motivated with a proven track record in creative services, web development and be comfortable working in a fast-paced, entrepreneurial environment.

A degree from a four-year accredited college or university

Experience working with clients/customers

Proficiency with any leading creative design/production software tools (such as Adobe Creative Cloud)

Strong creative skills and eye for detail

Full proficiency using computers and basic office utility software

Excellent oral and written communication skills

Highly organized work habits

Enthusiasm for working as a team in an entrepreneurial environment

Additional items a plus, but not mandatory

• - Proficiency with a deep understanding knowledge of HTML5, CSS and JavaScript
• - Proficiency in debugging HTML/CSS/JavaScript issues within web sites using browser debugging tools

This is a full time position with benefits working for Clipcentric, Inc. No agencies or consultants, please.

Hybrid schedule

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Paid training

Schedule:

• Monday to Friday
• Overtime

Education:

• Bachelor's (Preferred)

Work Location: In person