Join our team! Laredo Medical Center’s Laredo Physician Associates is now looking for a dedicated FT Clinical Office Assistant to be a part of our team. The Hospital is located in sunny Laredo, Texas, just 150 miles south of historic San Antonio. Read a full position description below.

Position's Purpose and Essential Functions:

Coordinate the scheduling, referral management, registration, prior authorization and insurance verification processes for patients. Identify and handle customer needs, providing exceptional customer service in a timely and efficient manner while working in a team environment. Screen and update established patient information for accuracy, and schedule procedures according to procedure description. Work closely with clinical department staff to schedule procedures in an efficient manner based on departmental scheduling protocols. Responsible for assisting provider with patient care and performing front duties as designated by provider and/or Office Manager. Responsible for making patient appointments and communicating information to patient and family. Assists with phlebotomy, special collections, EKG's (If applicable), performs vital signs, transport meds, practice infection control between patients and other duties assigned by director. Ensures the LMC values are reflected in all aspects of the department's operations.

Position Qualifications:

Education:

Required: High School diploma or equivalent and/or One (1) year in healthcare setting performing scheduling, registration, insurance verification and or billing functions.

Experience:

Required: Ability to work without direct supervision and adapt to changes in policies and procedures. Familiar with medical practices and medical terminology. Knowledgeable in computer applications processes. Bilingual in English and Spanish.

Licenses / Certificates:

If employee is assisting with provider care, employee will need to have CPR certification and MA/Phlebotomy certificates/experience.

Licenses & Certifications

• C-AHA BLS Basic Cardiac

Behaviors

• Team Player: Works well as a member of a group
• Loyal: Shows firm and constant support to a cause
• Leader: Inspires teammates to follow them
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Goal Completion: Inspired to perform well by the completion of tasks
• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization