PURPOSE
This position is responsible for supporting the Pro Services teams within the stores with large commercial sales purchases. The person in this role will serve as a conduit between the stores, purchasing, logistics and finance teams. In addition, he/she will manage the large order process utilizing Standard Operating Procedures (SOP), assist stores with large order contracts, deposits, bids and field questions via alloy tickets, emails and phone. They will present large order deals to the Store Support Center teams packaged for decisions and actions to be made quickly.
MAJOR RESPONSIBILITIES

• Receive and process requests for large sales purchases from the stores
• Validate all needed items, answer any questions and present to the Store Support Center (SSC) teams for a decision and/or further action(s)
• Communicate with store to obtain additional information if needed prior to a final decision being made
• Follow-up with the SSC and stores key dates to complete the sales and satisfy the customer.
• Work with the purchasing and inventory teams to procure product currently available or if a special purchase order (PO) is needed
• Stay current on merchandise training, new products and product lines
• Partner with the SSC logistics team to coordinate special delivery requests
• Assist the SSC Pro Services team with additional projects as needed

MINIMUM ELIGIBILITY REQUIREMENTS

• 1-2 years of relevant experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
• Experience working in a retail environment a plus
• Excellent communication skills (verbal and written)
• Strong analytical skills and problem-solving
• Must be detail-oriented and highly organized
• Strong computer skills including Microsoft Office Suite (intermediate level Excel)
• Excellent interpersonal and customer service skills
  Ability to multi-task, meet deadlines, and work in a fast-paced environment

WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)

• Limited travel required by air and car travel
• The noise level in the work environment is typically quiet to moderate.

PHYSICAL/SENSORY REQUIREMENTS
Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.
This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change.

Equal Employment Opportunity:

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants. F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.