2 CLIENT SERVICES SPECIALIST (ASHTABULA) Jobs in Ashtabula, OH
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Cleveland Rape Crisis Center is Hiring a CLIENT SERVICES SPECIALIST (ASHTABULA) Near Ashtabula, OH
- Welcome and greet all survivors and guests upon entry and receive all incoming calls
- Promptly and effectively triage survivors seeking services, provide information, and connect them to the most appropriate provider, schedule appointments
- Provide administrative support to all CRCC programs and staff
- Submit complete and accurate client information and service documentation
- Compile organization-wide VOCA client survey results and report findings to Manager - Grants
- Receive and maintain direct service forms and client engagement session folders
- Manage Missing Values Report for all missing client information
- Ensure service coordination through timely and effective communication with team members
- Monitor and fulfill transportation requests for survivors as needed (e.g. providing bus passes, scheduling rides with transportation providers)
- Adhere to opening/closing procedures and safety procedures; coordinate ongoing maintenance for all areas of the office. Client Services Specialist is trained in CPR, Narcan® use, safety drills, and general safety response plans. Ensure first aid kits are stocked.
- Assist Manager - Client Services in carrying out short- and long-term projects that strengthen CRCC programs and client outcomes
- Receive and disseminate all incoming and outgoing mail and deliveries
- Oversee office inventory by periodically reviewing levels of office supplies and placing orders as needed
- Responsible for general office maintenance, including minor repairs, office cleaning and general upkeep that may include vacuuming, dusting, removing trash, and cleaning kitchens and restrooms
- Frequently review and replenish lobby resources, including direct service forms and client assessment packets
- Co-facilitate trainings for staff and volunteers new to the facility
- High school diploma/GED
- Prior office experience required (e.g. answering telephones, computer entry)
- Prior experience working with clients or the public required
- Valid driver’s license and reliable transportation
- May consider an equivalent combination of education, experience, and/or training to meet the essential functions of the position
- In order to meet the needs of CRCC and survivors of sexual violence, this position requires work to be performed at any of CRCC locations (on short notice)
- Work is typically performed onsite at a CRCC location 5 days/per week and as required, and may be performed remotely (i.e. at home) on occasion
- Typical schedule is:
- Monday, Wednesday, and Thursday 9:00 am to 5:00 pm
- Tuesday 9:00 am to 7:00 pm
- Friday, 8:00 am to 4:00 pm
- In addition, the incumbent may be required to work overtime and outside of normal working hours/days (e.g. to provide coverage) as needed
Job Summary
Full Time
$36k-47k (estimate)
03/02/2024
04/29/2024
clevelandrapecrisis.org
ASHTABULA, OH
50 - 100
1974
$5M - $10M
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About Cleveland Rape Crisis Center
Cleveland Rape Crisis Center's mission is to support survivors of rape and sexual abuse, promote healing and prevention, and advocate for social change. With more than 50 employees and 100 volunteers, the Center reaches more than 44,000 people each year through its counseling, advocacy, prevention and training services in Cuyahoga, Ashtabula, Geauga and Lake counties. For more information, visit clevelandrapecrisis.org or call 216-619-6194. The Center's 24-hour rape crisis and support hotline is 216-619-6192 (call/text) or clevelandrapecrisis.org/chat. Please visit clevelandrapecrisis.org/care...ers to see current openings. Cleveland Rape Crisis Center is dedicated to building a culturally diverse and pluralistic staff committed to teaching and working in a multicultural environment. Qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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The job skills required for CLIENT SERVICES SPECIALIST (ASHTABULA) include Client Service, Scheduling, Administrative Support, etc. Having related job skills and expertise will give you an advantage when applying to be a CLIENT SERVICES SPECIALIST (ASHTABULA). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CLIENT SERVICES SPECIALIST (ASHTABULA). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CLIENT SERVICES SPECIALIST (ASHTABULA) positions, which can be used as a reference in future career path planning. As a CLIENT SERVICES SPECIALIST (ASHTABULA), it can be promoted into senior positions as a Client Service Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CLIENT SERVICES SPECIALIST (ASHTABULA). You can explore the career advancement for a CLIENT SERVICES SPECIALIST (ASHTABULA) below and select your interested title to get hiring information.
If you are interested in becoming a Client Services Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Services Specialist job description and responsibilities
A Client Services Specialist also assists Account Managers to ensure a high level of customer service.
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Build and nurture strong personal relationships with clients.
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Perform other administrative duties as required to build business for clients.
02/09/2022: Atlanta, GA
The Client Services Specialist examine, monitor, manage the client and talent agreements, ensuring that all contracts are executed accurately and error-free.
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A positive attitude and the ability to build relationships with clients to provide non-technical problem resolution.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Specialist jobs
Communicate clearly with customers.
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Know how to close a conversation.
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Learn How to Use Data Analysis / Reporting tools.
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Stay Updated on the Latest Digital Marketing Trends.
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Build and nurture strong personal relationships with clients.
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Step 3: View the best colleges and universities for Client Services Specialist.
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