Service Manager or Shop Foreman

Day shift Service Manager needed for fast paced heavy duty truck dealership. Individual must be self-motivated, organized, work well with customers and well under pressure situations.

Responsibilities to include:

· Responsibility to manage and oversee the service department at Cleveland Truck Sales location off of Johnston Parkway.

· Instruct and assign all technicians for shop repairs

· Open up facility in the a.m. for start of business

· Answer customer phone calls and schedule appointments for truck repairs

· Prepare quotes for customer repairs

· Open/create repair orders, process, and billing.

· Experience of the area and knowledge of customer base needed

· Conduct interviews for technicians and service department employees

· Prepare reviews for service meetings

· 5-10 year’s management experience required

Person we are looking for:

· Ability to work efficiently in an ever changing environment

· Help maintain the professional appearance of the service department.

· Positive attitude

· Assist Customer and to reflect in a polite, respectable manor.

Experienced and/or similar background helpful. Experience with Karmak data system a huge plus! Salary will be determined based on experience. Our company has been in business for 53 years. We offer competitive salary, profit sharing, 401k plan, benefits. Please submit resume online via email. Please visit www.rrtrucks.com to learn more about our company.

Job Type: Full-time

Pay: Up to $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Day range:

• Monday to Friday

Shift:

• 8 hour shift

License/Certification:

• Driver's License (Required)

Work Location: In person