Responsibilities:

• Supports and designs department project assignments and small system implementation.
• Provides input to solution development efforts.
• Completes assignments as directed.
• Maintains schedules.
• Tracks information system resources for assigned projects.
• Reports on project time-lines and documents performance.
• Develops work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.
• Maintains project task plans, documentation and communications.
• Other duties as assigned.

Education:

• Associate's degree in Information Technology, Computer Science or related field.
• Bachelor’s degree preferred.

Certifications:

• Microsoft, CompTIA, or equivalent preferred.
• For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date.

Complexity of Work:

• Strong analytical, critical thinking and communication skills are required.
• Excellent at problem solving and relationship building.

Work Experience:

• Minimum of five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position.
• Offset: High School diploma/GED and seven years of experience.
• Offset: Bachelor’s degree and three years of experience.

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system.
• Ability to operate a computer and other office equipment. 
• Ability to communicate and exchange accurate information.
• In some locations, ability to move up to 20 lbs.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required. 

Pay Range

Minimum hourly: $33.46

Maximum hourly: $51.03

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.