2 Operational Specialist Jobs in Washington, DC
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ClementsWorldwide is Hiring an Operational Specialist Near Washington, DC
- 2 experience in an insurance environment
- active license in Property and Casualty (P&C)
- ability to be in the DC office two days a week
- legal authorization to work in the United States
- serve as a client contact and respond to their needs in a timely, efficient, and professional manner to improve the client experience with a high level of accuracy
- resolve billing issues, prepare invoices, validate payments, make policy changes, and issue certificates of insurance while using multiple systems, agency standards, and workflows
- maintain client files accurately, consistently document conversations, send confirmations to clients, adhering to the department’s Standard Operating Procedures (SOP)
- utilize and maintain the agency management system (EPIC) and other requisite portals/systems, per the department’s SOP, to provide excellent customer experience and prevent Errors & Omissions (E&O)
- provide high-level customer service to clients using a consultative approach and relationship building, such as timely inquiry responses, utilization of product knowledge, and participation in department meetings
- assist with covering phone calls for our receptionist when needed
- additional duties as assigned based on department volume
- Comprehensive health, dental, vision, and prescription care
- Annually front-loaded paid time off with unlimited rollover.
- Paid birthday holiday!
- 3 mental health days
- 10 paid company holidays
- 401K: 100% matching up to 5%
- 100% paid parental leave
- "Dress for Your Day" dress code
- Education assistance program: licenses, certifications, and continuing education
- Life insurance: 1.5 times your annual salary
- Short-term and long-term disability insurance
- Flexible Spending Accounts
- Company paid HRA
Job Summary
Full Time
09/09/2022
09/28/2022
The job skills required for Operational Specialist include Customer Service, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be an Operational Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operational Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operational Specialist positions, which can be used as a reference in future career path planning. As an Operational Specialist, it can be promoted into senior positions as an Operations Research Analyst V that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operational Specialist. You can explore the career advancement for an Operational Specialist below and select your interested title to get hiring information.
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