Recent Searches

You haven't searched anything yet.

1 Call Center Training Specialist Job in Michigan, MI

SET JOB ALERT
Details...
CLEAResult
Michigan, MI | Full Time
$58k-78k (estimate)
2 Months Ago
Call Center Training Specialist
CLEAResult Michigan, MI
$58k-78k (estimate)
Full Time | Business Services 2 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

CLEAResult is Hiring a Call Center Training Specialist Near Michigan, MI

Job Description Summary

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet.

We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy :

  • Medical, Dental, and Vision Insurance
  • RRSP company match
  • Paid vacation, sick and personal time
  • Paid company holidays
  • Paid Volunteer Time; giving back to our communities is important to us
  • Employee Referral Bonus Program
  • Employee Recognition Program convert your recognition points into gift cards
  • Employee Assistance Program offers benefits to help you manage daily responsibilities
  • Access to training opportunities to advance further in your career

Job Description

We are looking for a talented individual

to join our team as a Training Specialist! In this role you will be working with traditional training material formats as well as eLearning tools designed for interactive and dynamic user interactions.

As a Training Specialist, you'll be responsible for the successful creation of training materials while working with cross functional peers to develop the content specific to your audience.

You’ll showcase your training and captivate your audience through meaningful in-person and virtual, web-based trainings and have the opportunity to measure your trainee’s success.

This is a fully remote role.

For this exciting career opportunity, you’re a great fit if you can

Conduct, facilitate and lead training presentations to all levels of staff.

Develop and revise courses, using instructional design using adult training principles.

Ensure training materials are current, useful, and easily accessible to the appropriate audience.

Evaluate effectiveness of training and course presentations.

Develop training aids, such as multimedia visual aids, and training handbooks, and quick reference guides as needed.

Ability to work with subject matter experts (SMEs) throughout the enterprise to collect technical and industry specific information and convert into a format usable to a broad audience.

Basic understanding in the design and development of on-line training modules.

Ability to review performance of teams to KPIs to determine additional training needs.

Identify and train departmental SMEs to assist in training.

Review of performance metrics (including quality scores) of the business line and exit interviews to recommend revisions or additions to training materials and programs.

Support of the web-based knowledgebase by facilitating routine meetings with admins, updating reporting on usage, creating standardization rules for material, and making recommendations for enhancements to the site and program.

Develop new hire training with a focus on adaptability, providing content most needed to a new hire, and measuring their aptitude before being put into production.

Develop additional training materials designed for existing employees after evaluation of business needs and opportunities for increased performance.

Provide routine updates to business on training materials recently published, underway, and the impact of training on identified key metrics

In this exciting career opportunity, you will have

2 to 4 years of experience

Bachelor’s degree preferred

Compensation Range

$21.10 - $31.70

Currency

Type

Hourly

Any offered salary is determined based on internal equity, internal salary ranges, market data / ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.

g. JD / technology), for example.

Additional Job Description

Equal Opportunity Employer

As an

21 hours ago

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$58k-78k (estimate)

POST DATE

02/25/2024

EXPIRATION DATE

04/10/2024

WEBSITE

clearesult.com

HEADQUARTERS

AUGUSTA, ME

SIZE

3,000 - 7,500

FOUNDED

2003

REVENUE

$5M - $10M

INDUSTRY

Business Services

Related Companies
About CLEAResult

CLEAResult helps utilities, businesses and individuals make the wise use of energy a way of life. Headquartered in Austin, Texas, with more than 60 offices across the U.S. and Canada, CLEAResult designs, markets and implements energy programs around the globe. Our experienced energy experts tailor strategies to our clients specific needs and circumstances. We change the way people use energy. To learn more about our programs and services, visit clearesult.com.

Show more

CLEAResult
Full Time
$103k-134k (estimate)
Just Posted
CLEAResult
Remote | Full Time
$54k-76k (estimate)
Just Posted
CLEAResult
Full Time
$66k-89k (estimate)
Just Posted