You haven't searched anything yet.
Treatment Plan Coordinator (TPC)
Treatment Planning involves maintaining the Center's clinical calendar in our Practice Management software and scheduling patients. This job function uses strong organizational skills to coordinate the schedules of prosthodontists, surgeons, clinical assistants, and lab technicians based on various appointment types.
Responsibilities:
Work under the general direction of the General Manager.
Ensure the Center delivers a superior customer experience by making Patients and potential Patients feel like "one in a million."
Take ownership of the Center schedule.
Understand operational metrics and strive for efficient patient scheduling.
Set Patient expectations for waiting times (no longer than 15 minutes) and the team's expectations for a smooth workflow.
Ensure that all prospective and current Patients are greeted immediately and personally. Patients should be treated graciously, with thoughtfulness and respect by all Center team members.
Provide backup to the General Manager for duties such as check deposits, cash deposits, end-of-day reconciliation responsibilities & processing reports.
Perform all other duties as assigned.
The TPC will also be able to perform the responsibilities of the Patient Intake role, including:
Be an ambassador for the patient experience
Manage patient intake process, including electronic or paper forms
Work with the clinical staff to schedule patients and ensure that the center's workflow runs efficiently
Answer and direct all incoming calls
Utilize problem-solving skills for patient management and to support center and colleagues for the resolution of issues
Order and organize patient materials
Maintain a clean waiting room
Scanning necessary documents into patient records
Check-in orders
Assist with outgoing shipments
Perform all other duties as assigned
Qualifications:
Medical experience or Dental experience preferred
Previous experience working in inpatient admissions preferred
Previous experience scheduling medical appointments and treatment plans preferred
Ability to be cross-trained and function with multiple responsibilities
Ability to work in a stressful environment and maintain a pleasant demeanor
Strong organizational skills
Must be a team player
Flexibility and job-sharing required
Commitment to providing excellent customer service
Professional dress and appearance required
Basic computer skills
Compensation and Benefits:
Compensation DOE $20-$22/hour
In addition to your base compensation, depending on your position, you may be eligible for a quarterly or annual bonus (potential bonuses are merit-based). Medical Insurance Coverage, Dental Insurance Coverage, Vision Insurance Coverage, and Retirement Plan (401K) options are provided as an additional benefit of employment with ClearChoice.
Powered by JazzHR
Full Time
$87k-107k (estimate)
04/24/2024
05/11/2024
clearchoice.com
WATERLOO, IA
1,000 - 3,000
2004
ANTHONY MICHAEL HAZEN
$50M - $200M
Retail
ClearChoice was founded on the principle that there had to be a better way to perform dental implant procedures. We perform more dental implant procedures every year than any other facility or network because of our innovative approach to treating patients. That level of experience has given thousands of patients the confidence to take that first step towards a better smile. Our team of doctors and specialists work together to deliver excellent treatment to our patients. We believe that when the doctor speaks directly with the oral surgeon and the lab technician, face-to-face, our team is able... to deliver a better patient experience. Every ClearChoice doctor goes through a rigorous screening process to make sure that they will uphold our strict standards of quality. We look for doctors with experience and excellence in treating their patients. We believe that our dedicated team of professionals, with a specific focus on just dental implants, is a key strength of the ClearChoice Dental Implant centers. Before ClearChoice, it was difficult to know the full price of dental implant procedures. Different specialists had different fees that would add up at each stage in the process. Since our doctors, technicians, and labs are all on site, we are able to give a single price for the entire procedure from start to finish. There are no surprise fees and no hidden costs. After your consultation, you will know exactly what it will cost to complete your dental implant treatment. Traditionally, dental implants require several visits to specialists in several locations, and the teeth are created at an off-site lab and shipped to the office. If any adjustments needed to be made, the teeth would need to be shipped back to the lab. At ClearChoice, we have combined all of the necessary elements for successful dental implant treatment in a single location. Your consultation, lab work, creation of your teeth, the procedure and recovery are all housed in a single center.
More
Show less
The following is the career advancement route for Treatment Plan Coordinator positions, which can be used as a reference in future career path planning. As a Treatment Plan Coordinator, it can be promoted into senior positions as a Case Management Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Treatment Plan Coordinator. You can explore the career advancement for a Treatment Plan Coordinator below and select your interested title to get hiring information.