At Clear Concepts Management, we base our success on our ability to identify consumer needs and adapt service strategies to assist them. Our clients are continuously improving the technology in their products and services, and it is up to us to listen to our local market and work together to provide the best communications solutions possible. Customer Outreach Representatives are at the forefront of customer engagement and sales and marketing practices, helping to manage growing client needs and assist both new and existing clients with the best products and sales services available.

Our open opportunity as a Customer Outreach Representative is a chance to get a foot in the door with a company full of career mobility and the resources necessary to succeed in your overall goals. Join our mission to make our community stronger and deliver the best customer experience possible!

Essential Duties and Responsibilities As A Customer Outreach Representative:

• Enthusiastically educate customers about our client’s programs, services, and products to ensure they are fully informed
• Exhibit open and interactive communication to connect with consumer accounts and initiate the sales and customer service processes
• Maintaining necessary logs, lists, records, and current documentation required for new and existing customer accounts
• Answer questions from customers regarding products and sales orders using information available from our telecommunications clients
• Follow the enrollment eligibility criteria and process policy at all times
• Work collaboratively with fellow Customer Outreach Representatives to deliver the best customer experience and drive revenue sales to achieve enrollment goals

Qualifications we look for in a Customer Outreach Representative:

• High school diploma or equivalent is highly recommended
• 1 years of customer service, outreach, retail, or a client-focused environment is preferred
• Passionate about identifying solutions to better the customer experience
• Strong, active listening and sales presentation abilities
• Driven and thrives in a fast-paced environment
• Ability to work in a fast-paced, customer-facing environment while maintaining professionalism at all times
• Ability to maintain a high level of productivity under minimal supervision

MAJOR Perks Of Being A Customer Outreach Representative:

• Holidays off to spend quality time with friends and family members
• Diverse and inclusive company culture
• Advancement in a company that thrives on giving back and making a positive impact
• Company-funded trips and events to enhance team camaraderie
• Excellent management staff focused on developing your professional career while having FUN!

Job Type: Full-time

Pay: $800.00 - $1,200.00 per week

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Work Location: In person