Summary

Requirements

• Sells products and/or services to repair the problem and meet the customer's needs.
• Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with.
• Assist in keeping parts department clean and orderly.
• Record all sales and/or customer transactions that occur.
• Provide service technicians with parts as required.
• Assist with Parts Manager in merchandising displays.
• Performs routine housekeeping tasks that maintain and enhances the cleanliness of products and the retail sales area.
• When working the parts counter, follows prescribed cash, credit, and check processing procedures of the dealership. Processes cores, warranties, and new return merchandise as required at a point of sale.
• Attends training as prescribed by management to maintain proficiency in his/her job description.
• Performs other tasks as required by Parts Manager.
• Keeps himself/herself groomed and clothed per dealership guidelines.
• Follow up on shortages and expedite by reporting or Parts Manager.
• Treat customers fairly and with honesty and demonstrate our commitment to superior customer service and ethical business practices.
• Focus on Quality & Service
• Monday-Friday work week!