Description

Summary: The Customer Care Associate will receive and process incoming customer orders, assist Sales Reps with Customer orders, phone calls.

Job Duties & Responsibilities:

•  Order Taking
•  Entering orders into the system
•  Printing and editing orders
• Interface with warehousing and operations staff
• Front desk duties
• General customer service as needed
• Performs other duties as assigned

Schedule: Saturday & Sunday 7:00AM- 3:00PM 

Requirements

EDUCATION REQUIREMENTS: College education is preferred, but not required. Produce experience is preferred.

Must display basic arithmetic skills and have 2 years Data Entry Experience

TRAINING, SKILLS, LICENSES: Administrative experience is required. Excellent communication and organization skills. Type at least 45 wpm, Proficient in MS Office, specifically Outlook, Word, and Excel. Excellent customer relations skills. Data Entry, word processing experience, and billing experience. Excellent written and verbal and communication skills. Attention to detail detail-orientated. Ability to deal with constant change. Accuracy with figures and the ability to work efficiently and independently. Excellent telephone skills and personality are a must.

WORKING CONDITIONS: This position is located in an office environment with moderate to low noise levels and is typically sedentary. Daily use of a computer and phone system is necessary as well as heavy interaction with customers, colleagues, management, and sales personnel.

 EOE/Vet/Disabled