DeKalb Community Service Board (CSB) is an innovative, community-based behavioral health and developmental disabilities services organization located in metropolitan Atlanta, Georgia, offering a full range of mental health services, developmental disabilities programs and substance abuse treatment to more than 11,000 citizens annually who are uninsured and underinsured.
As a public, not-for-profit organization, the DeKalb CSB operates more than 20 locations in DeKalb County with a diverse workforce of more than 500 direct-care and support staff.
Our staff of physicians, nurses, clinicians and support personnel is dedicated to helping our clients and their families recover from these debilitating disabilities and resume productive lives. We strive to provide the highest quality, evidence-based services in the least restrictive settings, and we envision a community in which disabilities no longer limit potential. DeKalb CSB is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). Read more on our recent CARF accreditation here.
I. JOB DESCRIPTION
1. GENERAL DUTIES AND RESPONSIBILITIES

• Builds rapport with persons served.
• Engages persons served in group and individual activities, as needed.
• Maintains safety of persons served, employees, and guests by executing searches of persons and the environment according to approved policies and protocols.
• Responsive to emergency calls for service via overhead paging system.
• Routinely patrols facility and other assigned areas while maintaining the safety and security of all clients, visitors, and employees.
• Engages persons served at the onset of agitation and provides crisis de-escalation in accordance with the individual’s crisis advance directive and crisis-de-escalation protocols.
• Executes emergency safety interventions in the least restrictive manner in response to imminent threats of harm (to client and/or others).
• Maintains safety of persons served, employees, and guests by executing searches of persons and the environment according to approved policies and protocols.
• Conducts environmental health and safety checks and drill protocols.
• Completes required documentation (i.e., incident reports, observation sheets, itemize client belongings, and client searches).
• Completes all required trainings and maintains all required certifications.

II. GENERAL STANDARDS
1. MINIMUM QUALIFICATIONS

• Must maintain a valid state issued driver’s license and good driving record as outlined by the agency’s insurance carrier.
• Must have command of the English language and fully capable of accurately and precisely completing Incident Reports, Daily Progress Notes, Safety and Fire Reports, and all other written and typed documents required during their duties.
• Must have basic computer knowledge to be able to check emails and complete departmental assignments.

2. MINIMUM EXPERIENCE
A minimum of one year of applicable work experience is required.
3. MINIMUM EDUCATION
High School diploma or GED
4. PHYSICAL REQUIRMENTS

• Must be in good physical condition, physically capable of lifting at least 50 pounds.

III. WORK ENVIRONMENT
Inpatient Residential Facility servicing individuals who are experiencing behavioral health crises.
IV. HR DISCLAIMER
Physical Requirements: The physical demands described here are representative of those that must be met by ADA requirements for applicants and employees to successfully perform the essential functions of this job. The job requires lifting and carrying up to 5lbs
Pre-employment drug screening may be required. Selected applicant will be subject of an FBI Criminal History Record Check, and the applicant has the right to challenge the contents of their Criminal History Record Information, should they choose to do so. This employer participates in E-Verify.
For more information visit Claratel
Claratel CSB is an equal opportunity employer regarding disability under VEVRRA and ADA
As a part of the pre-employment process, the selected applicant will undergo an FBI Criminal History Records check, Motor Vehicle Report (MVR) check and drug screening. Direct Care positions may require Tuberculosis (TB) testing.
DeKalb Community Service Board participates in E-Verify (Company ID: 226305).
Our Mission: DeKalb Community Service Board strives to provide the right service, for the right person, at the right time.
Our Vision: The DeKalb Community Service Board envisions a community in which disabilities no longer limit potential.
Our Values:

• Providing inspirational leadership in marshaling resources to achieve our vision
• Being an industry leader in public sector service delivery
• Having talented and well trained staff that is client and mission focused
• Offering a full service continuum with a collaborative spirit
• Being the provider of choice, the employer of choice and the board of choice