AboutCK Family Services

CK Family Services is the premiere foster care, adoption, and behavioral health organization in North Texas. For over two decades our team of mission-focused professionals has moved the needle in achieving the mission, People united through God to enhance the physical, emotional, and spiritual wellbeing of at-risk children and families. For more information regarding our work and focus visit www.ckfamilyservices.org.

Job Summary

As an Intake Specialist at CK Family Services, you willbe responsible for fielding calls from CPU, OCOK and other referral sources within the state of Texas. Responsible for matching CK family’s with referrals based on the child’s needs and the family’s strengths. Responsible for obtaining all child history information, child assessment, approval or denial of child for placement, communication with foster families regarding placement status, and placement of child in the home.

GeneralResponsibilities

• Respond to on-call cell phone, texts and emails immediately.
• Answer all placement inquiries (calls and e-mails) in a timely manner.
• Obtain all documentation timely regarding the child’s behaviors and history from the CPU or CPS worker.
• Assess the child for the type of services needed by completing the Service Type Assessment form, using Psychological and Psychiatric assessment and history of child. Assess the child for appropriate placement into the home environment. Communicate with Associate Director, Intake Supervisor, Case Management Supervisor and Case Management staff as appropriate.
• Accept or decline the placement of a child based on Covenant Kids procedures, licensing regulations, and child’s history or availability of appropriate home.
• Communicate all known information with foster family regarding child. Maintain regular communication with foster family regarding status of placement.
• Communicate with CPS regarding child placement. Set time and date for placement to occur and confirm with foster family. Discuss all procedures for placement with foster family prior to placement.
• Request by email any additional paperwork required for placement.
• If unable to complete a placement, contact or communicate with Supervisor immediately to seek assistance to coordinate schedule.
• Travel to the foster home in order to complete placement.
• Accurately complete the Placement Packet and turn into the designated person the next working day after placement. This packet should be completed by 10 am the day after placement, or communicate with Supervisor regarding any extenuating circumstances.
• Enter and update family information into CPS CPV (child placement vacancy list) and Gateway Texas database on a daily basis, including newly verified families, current family openings as they become available or unavailable and family closings.
• Responsible for timely and accurately updating the Openings List in Access as changes occur.
• Gather information for Admission Assessment and complete by day 30 for emergency placements (as defined in Minimum Standards) or by day of placement on routine placements. Report any non-compliance to Supervisor immediately.
• Attend all CK Staff meetings and other departmental meetings as assigned.
• Gather information for the Common Application form and complete timely as requested.
• Effectively work with Case Management Supervisor on children’s initial and on-going level of care needs as required.
• Attend CPU placement meetings in surrounding counties as scheduled.
• Open and process mail / e-mail daily in a timely manner.
• Answer phone, collect messages and respond to requests timely and accurately.
• Input data into computer accurately and timely.
• Maintain compliance with all CK Family Services policies, procedures, and regulatory requirements, including all state and federal laws.
• Perform other duties as assigned.

Qualifications

• Requires basic understanding of a specialized area within a comprehensive field of knowledge normally acquired through four years of high school; one to three years of college or vocational school, or equivalent experience preferred; bachelor’s degree preferred; minimum one-year related experience, plus one year of managerial experience preferred.
• Ability to motivate people; ability to develop and exercise good supervisory skills.
• Ability to handle multiple tasks; self-starter; energetic; detail oriented, with good organizational skills.
• Ability to communicate professionally and effectively both orally and in writing.
• Ability to deal with a variety of adults and children with a range of personalities and problems; maintain confidentiality.
• Personality attuned to the requirements of meeting needs of clients and ability to establish and maintain effective working relationships with other employees and the public.
• Good character, personal attributes and mannerisms to be a good adult role model for clients and their foster families, and as a professional for staff under supervision.
• Ability to relate to multiples ideas and the concepts/theories behind the ideas; ability to remember multiple verbal and written tasks/assignments over several days and occasionally up to several months.
• Professional demeanor and appearance required. Ability to comply with Covenant Kids Professional Appearance in the Workplace policy.
• Ability to concentrate on fine detail with some interruption; ability to focus attention on tasks for 45-60 minutes at a time on a continuous basis.
• Ability to be on call and respond immediately to on-call phone.
• Perform the physical demands of the position
  • Ability to use up to 100 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people;
  • Ability to walk frequently; stand or sit for prolonged periods of time; squat occasionally, climb stairs infrequently, and kneel and twist as needed.
  • Sufficient good health to properly fulfill all role responsibilities. Employees shall not be permitted to work who have infectious diseases or skin lesions for the duration of the communicability.
  • Ability to perform moderately difficult manipulation such as writing, typing, foot and hand-eye coordination required.
  • Ability to grasp, push, pull, carry or otherwise manipulate objects, ability to perform tasks requiring action of muscles or groups of muscles and foot and/or hand-eye coordination.

Benefits

• Medical, dental and vision insurance
• HRA
• 401(K)
• Paid Vacation
• Paid Holidays
• Annualized reviews for merit increases
• Potential for advancement