8 Client support specialist Jobs in Santa Barbara, CA
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CJ's is Hiring a Client support specialist Near Santa Barbara, CA
Job Description
Client Support Specialists play a key role in supporting CJ’s advertisers and publishers. Client Support helps advertisers and publishers with a wide range of questions, from the basics of affiliate, to day-to-day management requirements, to advanced topics like reporting.
Additionally, Client Support works with our Publisher Development team to assist with high priority issues and identify clients with high management potential.
Client Support Specialists are subject matter experts on CJ matters, providing best in class support for prioritized clients.
Do these things interest you? You will :
- Become a subject matter expert in many things CJ
- Learn the basics of the CJ user interfaces
- Implement key processes for day-to-day management and success for affiliate programs
- New CJ product and documentation offerings to share with clients
- Provide best in class support to managed clients through their account teams via internal support systems and to CJ’s advertiser and publisher bases through online and phone channels.
- Provide troubleshooting assistance for a variety of general and technical issues based on your subject matter expertise.
Qualifications
What we look for :
- You have a Bachelor's Degree or related work experience.
- Strong customer service skills with at least 1-2 years of experience in a position that involves direct client interaction.
- Excellent phone, written, and interpersonal skills.
- Ability to collaborate on a team
- Strong problem solving, analytical, and follow-through skills.
Last updated : 2024-05-15
Job Summary
Full Time
Consumer Services
$54k-67k (estimate)
05/16/2024
06/07/2024
cj.net
PATERSON, NJ
50 - 100
2011
CARMELO FRAGOSO
$50M - $200M
Consumer Services
Related Companies
About CJ's
cj is a company based out of China.
The job skills required for Client support specialist include Customer Service, Problem Solving, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Client support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client support specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client support specialist positions, which can be used as a reference in future career path planning. As a Client support specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client support specialist. You can explore the career advancement for a Client support specialist below and select your interested title to get hiring information.
If you are interested in becoming a Client Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Support Specialist job description and responsibilities
Ensure positive client experience through high quality service and communication thereby attaining client retention.
01/29/2022: Spokane, WA
Handle client engagement document control and execute filing system policies.
03/29/2022: Temple, TX
They are responsible for the overall results of the support team plus hiring, training, and retention of support employees.
02/09/2022: Rock Hill, SC
Support requests pertain to usage questions or clarification of documentation.
02/22/2022: Pascagoula, MS
Client Support Specialists are responsible for ensuring excellent client experiences and thus maximizing business.
03/10/2022: Reno, NV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Support Specialist jobs
Client support specialists must be able to handle a variety of situations with professionalism and tact.
03/02/2022: Cedar Rapids, IA
Communicate clearly with customers.
04/03/2022: Yakima, WA
Positive feedback helps the client progress and move through negative self-talk, ambivalence, resistance and other hurdles.
02/21/2022: Wichita Falls, TX
Aspiring candidates must provide excellent service and meet client needs while offering cost effective technological solutions to the organization.
04/07/2022: Detroit, MI
Dealing with customers and clients requires a lot of patience, kindness, and understanding.
03/15/2022: Spartanburg, SC
Step 3: View the best colleges and universities for Client Support Specialist.
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