Essential Duties & Responsibilities

• Lead the implementation and sustained execution of the CJL Operating System within existing and new Logistics Center Operations.
• Facilitate network-wide business transformation projects as needed; provide subject matter expertise, project management, and implementation support as required.
• Lead assessment and integration of customer business requirements with the CJ Operating System; ensure proposed solutions fit in terms of quality, functionality, and overall integrity, and done so in a cost-effective way.
• Evaluate operational performance to identify issues or opportunities for improvement, and engage with customers and internal leadership to creatively solve problems and drive successful performance.
• Lead ongoing reviews of business processes and develop strategies that improve overall organizational effectiveness and capabilities, and contribute to organizational scalability and sustainability.
• Develop and document recommended business process design solutions with the mindset of reducing complexity and creating universal standards.
• Lead support for problem resolution to facilitate faster improvements and improved working relationships.
• Lead Continuous Improvement efforts in a manner that achieves buy-in from all levels of employees and facilitates effective and lasting change.
• Create and maintain process and project documentation for reference and training purposes.
• Mentor and develop junior staff and new members of the team.
• Clearly communicate project status, risks & opportunities, as well as benefits to a variety of business stakeholders, including executive leadership.
• Additional duties as assigned.