Description

CIVANA’s mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone: happiness first, healthiness always. This is delivered via a curated wellness program that focuses on connecting mental, physical, emotional and spiritual needs, providing guests with tools they can take with them wherever they go, and build upon each time they return.

ACCOLADES

• 2023 USA Today 10Best Readers' Choice Award - Top 10 Best Spa Resort
• 2022 Travel & Leisure World's Best Award - #5 Top Domestic Destination Spa
• 2022, 2021, 2020, 2019 USA Today 10Best Readers' Choice Award - Top 10 Best Wellness Retreat
• 2022 Conde Nast Traveler Reader's Choice Award - Top Destination Spa in the US
• 2022 US News & World Report, Best Hotels in the USA - #11 in Phoenix and #14 in Arizona
• 2022 OpenTable, Diners' Choice Award for Terras
• 2021 Conde Nast Traveler Reader's Choice Award - #5 Destination Spa in the US and named as a winner in the world's best destination spa list
• 2021 Travel & Leisure World's Best Award - #4 Top Domestic Destination Spa
• 2020 Travel & Leisure World's Best Award - #3 Top Domestic Destination Spa
• 2020 Conde Nast Traveler Reader's Choice Award - #6 Destination Spa in the US and named as a winner in the worlds best destination spa list (#21)
• 2020 TripAdvisor Traveler's Choice Award
• U.S. News & World Report Top 30 Wellness Destination Worldwide
• AAA Four Diamond Rating
• 2020 AAA Inspector’s Best of Housekeeping Award

WHY YOU’LL LOVE WORKING AT CIVANA

• Affordable health insurance starting the 1st of the month following hire date

• Complimentary shift meal

• Complimentary access to wellness classes & programming

• Team member referral bonus

• Generous Team Member & Friends & Family Resort rates and discounts

• 401K Retirement Plan with Matching

• $50 gas subsidy 25 miles per month

IDEAL CANDIDATES

We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and wellness, and an excitement for hospitality.

As an Outdoor Supervisor, you will be responsible for:

· Leading groups of up to 8 on daily instructional mountain biking outings ranging from beginner to advanced varying from 2-15 miles in 2 hours.

· Leading & tail groups of up to 20 on daily hiking activities ranging from easy to very difficult and in the range of 3-12 miles, with elevation from 200-1500ft while carrying up to a 35lb pack.

· Staffing outdoor guides to meet requirements of master program schedule, private outdoor bookings and group outdoor bookings.

· Maintain the inventory and cleanliness of outdoor equipment and guest supplies. 

· Schedule transportation van usage and coordinate with appropriate teams for cleanings and maintenance. 

· Provide outdoor specific training and onboarding, ensuring programs are being executed to brand and safety standards. 

· Ensure permits are in place and paid and paid. 

· Ensure third party invoices are reviewed, approved, and submitted for payment. 

· Ensure record keeping is accurate for park permits and third party contracts.

· Assist with MOD coverage for the programs team when needed. 

· Ensure attendance trackers are accurate for outdoor team. 

Requirements

• 1 previous professional/educational experience as an Outdoor Adventure guide or educator.

• 2 years professional/personal experience hiking and mountain biking.

• 2 years’ experience in facilitation of high/low ropes elements preferred OR 2 years climbing experience.

• Wilderness First Aid or First Responder Certification required, CPR/1st Aid training required.

• Previous hotel/resort experience preferred

• Willing and able to work all shifts including weekends/holidays

• Must have reliable transportation

• Be able to work in a standing position for long periods of time

• Knowledge/passion in Health & Wellness