Description

 CityTeam is a Christian non-profit dedicated to supporting communities by meeting immediate needs and enabling lasting solutions for those struggling with poverty, homelessness, and addiction. Being part of CityTeam is not just a career but a calling. Whether we’re working on the frontlines in Programs or working behind the scenes in Support Services, we feel privileged to use our education, experience, and gifts to love people and bring glory to God.

 The Operations Coordinator for the San Jose Women’s Programs will be an integral part of our team, providing structure, accountability, stability, and hope for the women in our residential program. The Operations Coordinator is responsible for completing physical tasks such as driving clients to appointments, picking up food and supplies for the home, as well as cleaning and regular maintenance of household items. This position also includes administrative duties such as answering phones, copying, filing, shredding, sorting, and organizing. Our environment, which is often filled with laughter, joy, and praise, can often be unpredictable. We are looking for an Operations Coordinator who can pivot quickly, handle disappointment and surprises with grace, and handle conflict in a Christ-like manner. In addition to working cooperatively with others, the Operations Coordinator will need to work with limited supervision, always keeping safety and supervision a top priority. 

The Operations Coordinator is a part-time non-exempt position. All of this is wrapped up in a Christian environment that values Teamwork, Accountability, Humility, Innovation, and Joy.

• With guidance from the Program Manager, execute administrative and operational tasks such as copying, filing, printing, shredding, and organizing. 
• Light reception duties that include answering phones and completing phone screens.
• Driving responsibilities; driving clients to their appointments, classes, etc.
• Ensure all vehicles are maintained, such as cleanliness and gas.
• Preparing rooms when a new client comes into the program or exits.
• General cleaning and housekeeping such as light cleaning, organizing, managing the chores schedule.
• Kitchen duties such as meal prep, cooking and clean-up
• Regular trips to CityTeam headquarters for mail pick-up and drop-off. 
• Sort and distribute client’s mail.
• Manage the food bank ordering and pick-up. 
• Frequent trips to the CityTeam Warehouse for supplies.
• Accept donations, sort, and distribute them.
• Keep the Grace Shop and Maternity Closet clean and organized.
• Complete other duties as assigned by Program Manager.

PLEASE NOTE: To perform this job successfully, an individual must be able to perform each of the essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Physical Demands

· Stand and sit for prolonged amounts of time.

· Walk, bend, twist, crawl & kneel.

· Talk, hear, & smell 

· Frequently lift and move up to 20 pounds.

· Finger and hand dexterity to feel, handle, and operate objects, tools or controls, and to reach with hands and arms.

· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Required Education and Experience

· High School Diploma

· Must have a compatible theology on major issues of CityTeam’s Statement of faith

· Must be committed to serving God and the Body of Christ.

· Must have a teachable spirit and committed to team participation.

· Familiarity with CityTeam, DMM, and addiction recovery principles

· Good interpersonal skills, with proven ability to communicate with people from diverse backgrounds.

· Proven skills in motivating people, setting goals, and commitment to getting the job done.

· Must have a valid California driver’s license with no more than two-points and no DUI related incidents in the past ten years.

Preferred Education and Experience

· Bilingual language skills (English/Spanish/Vietnamese/Cambodian)

· Good written communication skills, experience writing court reports and or assessments.

· Computer literate and proficiency with Microsoft Office Suite

Work Conditions

· This job operates in a professional office environment and residential setting.

· This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

· Days and hours of work are typically Mon.-Thurs. 8:00am -2:00pm and Fri. 8:00am-1:00pm

· Travel is primarily local during the business day.

Additional Eligibility Qualifications for CityTeam 

· Must have an intimate, personal relationship with Jesus Christ. 

· Must be active in a local Christian body of believers or at least pursuing community with other Christ-followers.

· Must have compatible theology on major issues of CityTeam's Statement of Faith

· Must be committed to serving God and the body of Christ.