25 Guest Experience Specialist Jobs in Washington, DC
CitySwing is Hiring a Guest Experience Specialist Near Washington, DC
Job Summary
We are looking for a result-driven person responsible for all job duties, from giving exceptional customer service, understanding golf terminology, processing sales, and assisting with food and beverage.
Responsibilities
- Ensure high levels of customer satisfaction through exceptional service
- Assess customer's needs and provide assistance and information
- Welcome customers to the studio and answer their queries
- Check-in clients and guests for lessons, sim rentals, and events
- Assist golf professionals with subscription enrollment
- Remain knowledgeable on products/services offered and discuss available options
- Ability to contribute to and support studio sales
- Process POS (point of sale) purchases
- Build productive and trusting relationships with customers
- Comply with inventory control procedures
- Help clean and maintain studio facilities
- Position may require lifting up to 50 lbs
- All other duties as assigned
Preferred Qualifications
- Past work experience as a Retail Associate, Sales Representative, or Customer Service role
- Excellent communication and interpersonal skills, along with a friendly and energetic personality
- Familiarity with customer service best practices
- Basic understanding of sales principles and/or experience with monthly sales goals
- Basic Math skills
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Ability to perform under pressure and address complaints promptly
- Availability to work flexible shifts (nights and weekends)
- High school degree; BS degree in Business or a related field would be a plus
Job Type: Part-time
Pay: $20.00 per hour
Expected hours: 10 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Weekends as needed
Work setting:
- In-person
Work Location: In person
Job Summary
Part Time
$60k-79k (estimate)
03/06/2024
06/29/2024
cityswingdc.com
Washington, PA
<25
Related Companies
The job skills required for Guest Experience Specialist include Customer Service, Point of Sale, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Experience Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Experience Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Experience Specialist positions, which can be used as a reference in future career path planning. As a Guest Experience Specialist, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Experience Specialist. You can explore the career advancement for a Guest Experience Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Guest Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Experience Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Experience Specialist job description and responsibilities
A successful guest specialist must be able to properly greet guests and make them feel at home.
03/11/2022: Springfield, OR
Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.
12/28/2021: Vineland, NJ
Guest Experience Specialists lead their team members to accomplish day-to-day and big picture goals.
02/15/2022: Helena, MT
Guest specialists assume responsibility over safety of their guests and supervise other staff members when necessary.
01/30/2022: Eugene, OR
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
02/26/2022: Longview, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Experience Specialist jobs
Compensation depends on work experience, job location, bonus, benefits and other factors.
01/15/2022: Pocatello, ID
Customer experience analysts may create and track metrics to quantify the customer experience.
03/17/2022: Fort Worth, TX
They are like puzzle pieces.
12/20/2021: Macon, GA
Customer experience specialists at B2C companies should have great writing and communication skills, with the ability to think creatively on a larger scope.
01/19/2022: Helena, MT
Customer experience specialists at these companies should be data-driven and focused on building relationships.
03/10/2022: Richmond, VA
Step 3: View the best colleges and universities for Guest Experience Specialist.
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