PARKING CONTROLS ASSISTANT

Start Date: Immediately

Location: Richmond, Virginia 

Compensation: $16 per hour

Availability: Nights & Weekends Required

Benefits: Mileage Reimbursement, Paid Time Off, and Monthly Performance Bonus

Background

CityParking Inc. is a parking management company based in Richmond, Virginia. Our core focus is to make parking easy & approachable. We value employees who are clear-minded, goal-oriented, self-reliant, flexible, and compassionate. Parking Controls Assistants support our customers with lot monitoring, ticketing, technical support, and helpful & friendly assistance. We utilize mobile devices to validate paying customers & then issue citations when no valid payment or permit is provided. Our employees enjoy a flexible schedule, learning the software, teamwork, and receiving appreciation for helping to make our locations a safe and secure environment. If you love to work independently, this position would be a great fit for you.

Tasks:

• Conduct parking enforcement activities through routine foot patrols of company managed parking locations. Parking enforcement includes, but is not limited to, issuing citations to non-authorized parkers or traffic rule violators.
• Track parking violations and use discretion for handling repeat offenders to include booting, towing, and/or deactivation of access credentials.
• Contribute to the cleanliness of parking locations by assisting in the removal of trash and debris.
• Be vigilant in identifying safety issues during patrols and addressing concerns in a timely manner. 
• Demonstrate responsibility for company property issued for the purpose of enforcement and maintenance. 
• Instruct customers on how to use the parking access controls system, including validations, payment methods, and monthly subscriber access options.
• Assist customer with directions and be knowledgeable about nearby attractions and businesses.

Skills:

• Speaking - Talking to others to convey information effectively.
• Active listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Reading comprehension - Understanding written sentences and paragraphs in work-related documents.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, and approaches to problems. 

Attributes:

• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Speech Clarity - The ability to listen and understand information and ideas presented through spoken words and sentences.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. 

Job Requirements:

• Must have access to personal vehicle, clean driving record, and valid Virginia driver's license.
• Must be able to stand and walk for long periods of time.
• Must be able to lift a minimum of 25 pounds.