Position Summary

As a Regional Director of Operations at City Winery, you're not just overseeing day-to-day operations—you're the orchestrator of an experience. You're entrusted with breathing life into the City Winery culture, ensuring that every interaction reflects our values and enhances the journey for our guests, artists, and team members alike. From maintaining exceptional restaurant and venue operations to upholding regulatory compliance, you're the guardian of our standards and the driver of our success. Your leadership extends to talent development, financial management, and operational innovation, ensuring that City Winery remains a beacon of hospitality, culinary excellence, and artistic vibrancy in every community we serve.

** We are open to candidates based out of any of the cities we are located in (we are currently in Atlanta, Boston, Saint Louis, Chicago, New York City, Nashville, Philadelphia, and Pittsburgh)**

Why Us?

• Competitive pay
• Medical, Dental, Vision Insurance
• nDORFins program designed to promote a healthy and active lifestyle!
• 401K (and yes, we match!)
• Flexible Savings Accounts
• HSA and Dependent Care
• Basic Life and AD&D Insurance
• An atmosphere of learning, development & enrichment opportunities
• Amazing discounts:50% OFF all dining/retail wine
• Free Family Meal
• Tickets to available shows
• And more!!

Overview of Your Responsibilities

General Operations

• Oversee and manage all aspects of multi-unit operations across designated City Winery locations
• Ensure successful execution of all shows, events, F&B service, and daily activity at designated locations.
• Review and analyze business trends to continually improve operations.
• Help create, drive, and execute company initiatives.
• Teach and adhere to City Winery principles and commitment to quality.
• Lead by example and enforce Company policies consistently.
• Ensure controls are in place to prevent waste and theft.
• Establish goals, anticipate and resolve problems, and ensure high standards of sanitation, cleanliness, and safety.
• Partner with internal Company divisions to achieve overall company goals.
• Conduct routine audits and inspections of assigned locations.
• Oversee maintenance of facilities and equipment.
• Lead departments on menu pricing and marketing initiatives.
• Work alongside the National Executive Chef to maintain kitchen operations.
• Operate in full compliance with health, safety, and sanitation regulations.

Empowering Talent

• Cultivate a culture of growth, mentorship, and accountability.
• Lead recruitment, training, evaluation, and advancement initiatives.
• Set clear goals and expectations, providing ongoing support and guidance.
• Foster a culture of celebration and recognition.
• Conduct disciplinary actions as needed, in partnership with HR.

Financial Management

• Maintain, monitor, and strive to exceed P&L goals.
• Provide budgeting guidelines and monitor financial performance.
• Ensure purchases meet budgetary goals and review product/item costs.
• Supervise, train, and monitor management staff to ensure budget control.

Minimum Qualifications

• Minimum 5-10 years’ experience in multi-unit operation, high volume restaurant(s), venue(s), or equivalent.
• Minimum 3 years’ experience in alcoholic beverage service.
• Demonstrated results creating a high-performance workplace.
• Proven financial and business acumen.
• High integrity, work ethic, and passion for hospitality.
• Ability to multitask, delegate, and manage projects in a fast-paced environment.
• Superior knowledge of P&L and strong communication skills.
• Detail-oriented with strong execution skills.
• Functional knowledge of health department and related regulations.
• Strong culinary and wine knowledge.
• Proficient computer and technological skills.
• Able to perform physical requirements of position.
• Able and willing to work flexible scheduling and travel as needed.

About Us

Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award-winning, locally produced wines. But there's more to us than that - we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world-class music venues to sustainably produced wines with ratings of 90 points, City Winery offers a range of top-notch events & experiences.

We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law.