JOB
DIRECTOR OF INFORMATION TECHNOLOGY BROCHURE - Click to learn more about the position.To outline essential job duties, qualification requirements and working conditions.
EXAMPLE OF DUTIES
Strategizes, plans, coordinates, directs and designs Information Technology (IT) related activities of the City. Oversees and manages activities of the department including innovation, deployment, monitoring, maintenance, troubleshooting, development, upgrades and support of systems, such as servers, PCs, operating systems, hardware, software and peripherals; and end-user services, including help desk and tech support services and other information and communications systems and functions.Maintains a well-integrated technology infrastructure. Develops and maintains long- and short-range plans for IT services. Develops, updates and implements architectural design and system applications.Oversees City information security. Maintains a business continuity and cyber incident response plan.Ensures consistent professional representation of the department in providing quality, customer focused, internal and external services. Maintains highly responsive and proactive support services.Develops and implements policies and procedures in accordance with industry best practices.Collaborates with stakeholders to understand and define business and system requirements.Negotiates and manages service agreements and licensing contracts. Purchases hardware, software, networks and related equipment. Work closely with vendors to ensure the best pricing and equipment.Establishes and maintains a full-range of IT support services such as the City website, intranet, internet and future technology advances. Maintains outside agency inter-connectivity.Stays abreast of technology trends. Forecasts IT resources needed. Benchmarks, analyzes and makes recommendations for improvement and growth of the IT infrastructure and systems.Maintains, updates and safeguards an electronic records management system. Ensures compliance.Analyzes work orders including analysis of time to complete and proposed solutions.Identifies, develops, prioritizes and coordinates end user training.Actively participates as a member of the City’s senior management team providing strategic thought leadership and technical expertise on decisions having significant organization-wide impact.Models and fosters the City’s Core Values by establishing and nurturing a work environment that will promote and maintain a high level of positive morale and productivity.Develops and administers the department budget. Approves, monitors and maintains expenditures within budget guidelines. Ensures optimum employee levels. Controls and minimizes labor overtime and expenses. Uses resources effectively.Attends, and presents at, City Council meetings.Participates in the employment process. Assigns, trains, supervises and evaluates work of staff.Ensures performance evaluations are conducted as required to guide development of employees and provide a record of performance. Develops and implements improvement plans, as needed. Initiates, documents and implements disciplinary actions as approved by Human Resources.Ensures compliance with personnel policies.Maintains current standard operating procedures. Ensures staff maintain current desk procedures and tasks to fully understand and explain position responsibilities.Other job functions: Performs other duties as assigned.
SUPPLEMENTAL INFORMATION
Works in an office or meeting room setting.Attends meetings or performs duties outside of normal office hours and travels as needed.Requires the ability to: Sit or stand for long periods. Lifts, carries and/or moves items weighing up to 25 pounds.Use appropriate safety equipment and follow safety policies, practices and procedures.**Please note this is an onsite senior management position. Office location at City Hall.**The statements contained herein reflect general details necessary to describe principal functions of this job, the level of knowledge and skills typically required and the scope of responsibility, but should not be considered all-inclusive. Individuals may perform other duties as assigned, including work in other functional areas, to cover absences or relief, to equalize peak work periods or to balance workloads.Management reserves the sole right to add, modify or exclude any duties at any time with or without notice. Nothing in this job description, nor by completion of any job requirements by the employee, is intended to create a contract of employment.At its sole discretion, the City of Wenatchee may consider combinations of education, experience, certifications and training in lieu of specifically required qualifications contained herein.This is an FLSA-exempt position and, as such, is not entitled to overtime. The position is also subject to an "employee at will" doctrine.