• Provides leadership and guidance to records personnel on an assigned shift to ensure compliance with established policies and procedures; explains work procedures and methods; performs or assists with the most complex, difficult, or sensitive duties
• Observes and strictly enforces security regulations and procedures pertaining to the processing, maintenance and release of highly confidential records and reports
• Reviews the work of assigned employees for accuracy, proper work methods, techniques, and compliance with applicable standards and regulations; ensures proper practices and procedures are followed
• Trains records employees in work methods, procedures, and techniques; provides guidance and technical assistance to staff
• Monitors employee performance; assists Police Records Supervisor with the preparation of performance evaluations
• Assists the Police Records Supervisor with scheduling, prioritizing, and coordinating staff work assignments to ensure proper coverage
• Serves as administrator for electronic fingerprinting system; adds and deletes personnel to system user group; schedules personnel for training as necessary
• Acts as the Police Records Supervisor as directed
• Processes, maintains, and updates a variety of departmental files, records, and databases on warrants, citations, arrests, criminal cases, investigations, employee training records, employee performance evaluations, and related police data; operates electronic records management system, California Law Enforcement Telecommunication System (CLETS) and National Crime Information Center (NCIC) law enforcement network systems, and/or standard business software to enter and retrieve data; verifies and approve CLETS data entries
• Electronically scans, indexes, and files accident, crime, and arrest reports, citations, and other police data; organizes records in alphabetical, numerical, chronological, or subject matter classification
• Researches, retrieves, compiles, and copies information from police records to assist police field personnel with ongoing investigations and operations; processes outgoing requests for information from the public, court representatives, and other law enforcement personnel via mail and facsimile
• Compiles, tabulates, and verifies information and statistical data pertaining to arrests, cases, and other departmental operations; prepares related statistical and summary reports for use by police personnel and the court system
• Completes, collects, organizes, and distributes forms, informational materials, and other paperwork for departmental staff, courts, and law enforcement agencies; checks forms, records, reports, and files for accuracy, completeness and conformance to departmental policies and procedures
• Types, completes, and distributes a variety of letters, memoranda, notifications, and general correspondence
• Assists the public and other law enforcement agencies at the counter and over the telephone; responds to questions, complaints, and requests; provides information regarding departmental procedures and regulations involving police records, criminal violations, and impounded vehicles; directs callers to appropriate parties as necessary
• Provides coverage for Police Records Specialists, as necessary