Position Description

The City of Sugar Land is seeking a full-time Innovation Manager in the Data and Innovation Department.
Why Should You Join Our Team?
Our trailblazing culture focuses on our employees, our citizens and the services we provide to our community. We are a data-driven and innovative full-service municipality located approximately 20 miles southwest of downtown Houston that invests in our team and offers real opportunities for career growth. We pay our Innovation Manager a starting salary of $75,733 to $96,221 depending on your qualifications.We also offer great benefits and perks available on your first day of employment, including:City-subsidized health benefits; life and disability insurance; a variety of voluntary benefits; a robust pension plan with TMRS to set you up for a fulfilling retirement; flexible schedules and work from home opportunities; a down-to-earth casual environment and dress code; and a positive team-oriented culture stemming from a long-term commitment to innovation and inclusion. You can even bring your dog and/or cat to work if they have a solid understanding of office decorum.

Benefits At-A-Glance:

• City-subsidized Medical and Dental Insurance with a variety of plan options;
• City-paid Basic Life Insurance @ 1x your annual salary and Long-term Disability;
• Voluntary Vision, Supplemental Life Coverage (for you and your family), Aflac indemnity plans such as Accident, Cancer, Hospitalization and Critical Illness, Short Term Disability and pre-paid legal benefits through Legal Shield;
• 9 paid holidays and up to 3 floating holidays to use at your discretion;
• A generous vacation package with accruals starting on day 1;
• Paid sick leave;
• Paid Parental Leave;
• A robust pension plan with TMRS includes your 7% contribution with 2:1 match by the City;
• You won’t contribute to Social Security, but you can further your retirement income by contributing to a Deferred Compensation (457b) plan;
• Longevity pay for each month of service after your first 13 months of employment;
• On-site Wellness facilities and programming (mind, body spirit & financial preparedness); and
• Access to multiple mental health benefits and resources, including a robust EAP…

If we have your attention… Please. Continue. Reading!

Our City Mission: WE ARE TRAILBLAZERS! Relentless in Our Pursuit of Good so that Our Employees, Residents, and Businesses Can Enjoy a Life Better than They Can Even Imagine.

Our Employee Values: Our values ignite passion, drive, and a sense of purpose, fostering a thriving and successful organizational culture!

We are:

Bold: We encourage each other to be bold in our ideas, decisions, and actions. We embrace innovation and take risks to drive progress.

Loyal: We are loyal to each other, the City and our Mission and Vision. We support each other to foster a cohesive and collaborative work environment. We celebrate our successes and address the challenges facing us, together.

Adaptable: We are resilient because we adapt to changing landscapes and market dynamics. We are flexible and understand the need for work-life balance. We embrace new technologies and evolving trends.

Zealous: We are committed to excellence in all endeavors. We encourage each other to strive for the highest standards of public service, quality, and performance. We hold ourselves, and each other, accountable for our words and actions.

Empowered: We are empowered with the necessary resources, opportunities, and responsibilities to excel in our roles. We seek out opportunities for development and growth, and help others do the same. We are inclusive, we embrace our differences and recognize the strength that comes from different perspectives and experiences.

We are TrailBLAZErs!

About the City of Sugar Land
The City of Sugar Land, a municipality with a population of 111,026, provides the highest quality of affordable services to meet the needs of its residents. And our citizens agree—the most recent Citizen Satisfaction Survey told us that 95% of our residents love calling Sugar Land home and 10% say that nothing would make their lives better than it already is, but we look to the future and work hard to make our community and the world better than we can even imagine.

We have an informal work environment but are serious about what we do. We believe that happy, diverse and talented employees add value to the City. We do our best to hire friendly, professional people who work hard and play well with others. We also promote a healthy work-life balance and personal development.

Summary of Duties

As a Innovation Manager, you will:

• Manage the Data & Innovation training program, including employee supervision of the Continuous Improvement Lead; Responsible for all duties associated with the management of direct staff.
• Manage the creation of engaging and informative content, workshops, and training materials to facilitate Data & Innovation training. The Continuous Improvement Lead is responsible for primary content creation, however, the Innovation & Performance Manager will also develop content at times.
• Collect data and measure the effectiveness of the Innovation training initiatives put forth by the Data and Innovation Department. Use the data to focus trainings and adapt to the organization’s needs.
• Manage the Performance Management program. Develop a sustainable and strategic plan for the program.
• Ensure alignment of the Performance Management program with city-wide strategic objectives, fostering a culture of accountability and continuous improvement among City departments.
• Manage and assist in the facilitation of training related to the Performance Management program and the development of metrics, Key Performance Indicators, and targets.
• Perform continuing education and research to ensure that all training materials are kept up to date, relevant, and applicable.

Minimum Qualifications

The ideal candidate must be extremely organized and able to manage the logistics of multiple duties with professionalism and strong communication skills. In addition, they will have a strong attention to detail and ability to work in a fast-paced environment—both critical for success in the role, as are high levels of accuracy, timeliness and dependability. Ideal candidates will also look for innovative, trailblazing solutions to challenges. We are looking for someone who can establish and maintain effective working relationships within the organization and work effectively with all levels of employees and management.

Education and Experience:

• Bachelor’s degree from an accredited college or university in public administration, human centered design, data science, business administration, public policy or a closely related field.
• Four (4) years of progressively responsible related experience in process improvement, innovation, data analysis, or a closely related field.
• Experience with data visualization tools, such as Power BI, Canva preferred.

Additional relevant work experience resulting in acceptable proficiency levels in the above knowledge; skill and education requirements may be substituted in lieu of specific education requirements.

Training (License and/or Certification):

• Texas Class C Driver's license.
• Six Sigma certification (any level)/Denver Peak Academy training preferred.
• Project Management Professional (PMP) Certification or training preferred.

Additional Information

Our success is achieved by the courage to do things differently and accept that failure will occur on the path to innovation.

The City of Sugar Land is an equal opportunity employer.