• Communicating with individuals in-person and over the phone, writing police reports.
• Managing, maintaining, and reviewing police records.
• Utilize computer systems and databases for data entry, information retrieval, and tracking.

What you'll need:

• Strong multi-tasking and communication skills.
• High attention to detail especially with written and verbal communication.
• Ability to maintain a high-level of confidentiality and utilize good discernment and decision-making.

What you'll love:

• Teamwork:our team collaborates regularly and cross trains.
• Benefits: pension & health insurance provided at no cost to the employee, generous leave time, free gym with upgraded equipment, and more!
• Professional Development: we want our employees to grow through training, tuition reimbursement, and more.

This position is critical to operations and there are three shifts (shift preference determined by seniority.) These shifts include the following:

• Sunday - Thursday or Tuesday - Saturday:
• 1st Shift: 7:00 a.m. - 3:00 p.m.
• 2nd Shift: 3:00 p.m. - 11:00 p.m. ($1.00/hr shift differential)
• 3rd Shift: 11:00 p.m. - 7:00 a.m. ($1.50/hr shift differential)

Experience, Education, and Training

• Requires a minimum of 2 years experience in a multi-task, high public contact work environment;

• Possession of 30 semester credit hours from an accredited college or university in Criminal Justice, Law Enforcement, Office Systems, Business Administration or related area;

• Any combination of education and experience that would provide the incumbent with the necessary knowledge, skills and abilities.

Licensing/Certification

• Ability to obtain and maintain state certification as a MULES terminal operator as required by departmental assignment.
• Ability to obtain and maintain Notary certification with the state of Missouri as required by department assignment.
• Incumbent must possess a valid Driver's License in order to operate a vehicle for the purpose of completing job duties depending on assignment.

Miscellaneous Requirements For more information about the essential functions and other requirements, please see the job description.

• The testing and selection procedure includes the following elements: a computer skills and typing test, interview, and comprehensive background investigation. Applicants must pass every phase of the testing selection process in order to be considered eligible for hire.

Individuals with disabilities should request reasonable accommodations in accordance with the Americans with Disabilities Act prior to testing or appointment. Proof of United States Citizenship/Authorization to Work in The United States as established by the Immigration Reform Act of 1986 is a condition of employment. Pre-employment drug testing is required.
All interested candidates MUST complete the City of Springfield on-line application in its entirety. The candidate profile must include all employment history with accurate and complete information prior to submission. Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.