This job posting is for multiple Community Engagement Ambassador (CEA) positions, classified as Recreation Leader,within the Outdoor Activation and Mobile Recreation unit. Community Engagement Ambassadors outreach and engage underrepresented residents of the City of Seattle to access City programs and resources through the lens of The Seattle Race and Social Justice Initiative (RSJI); a citywide effort to end institutionalized racism and race-based disparities in City government. CEA’s build awareness among hard-to-reach audiences about opportunities, services, and City resources.Additionally, theyare responsible for increasing and strengthening community participation in City of Seattle services and assisting community in planning and implementing programs, special events, and activities in their respective communities.This position will report to the CommunityEngagement & Special Event Program Coordinator.

Goals:

• To change the underlying system that creates race-based disparities in our community and to achieve racial equity by promoting City activities, events, and programs to all City residents. 

• To engage community participation in projects to underserved populations including People of Color, Immigrant and Refugee, Persons with Disabilities, and LGBTQIA communities. 

• To provide support for individuals who may need help navigating City and processes.

• To reduce barriers to access of City programs and services. 

The work requires knowledge of diverse community nuances specific to various neighborhoods to communicate and engage diverse groups in current program offerings, and the development of new programs. Work will be performed in field situations; this may include translations of documents and interpreting at workshops and/or presentations for community members’ consumption.

Job Responsibilities:

• Translation of media documents. 

• Outreach and public engagement about Parks and Recreation programs, events, services.

• Maintain personal contacts with the public; interact with community, programs, and community leaders.

• Solicit information from participants and communities on needs/desires. Prepare recommendations for new program development or program revisions to meet community needs.

• Assist in response to comments, questions, and complaints from program participants.

• Assist community members to plan and conduct special events. Solicit volunteer participation inrecreational activities and special events.

• Maintain records such as attendance, program activities, volunteer participation and special events activities. Prepare weekly engagement report of all outreach activities. 

• Prepare and translate promotional materials for programs such as brochures, flyers, posters, etc.

• Develop partnerships with community groups and/or agencies.

• Work with culturally specific communities which include immigrants and first-generation refugeepopulations.

• The ability to represent Seattle Parks and Recreation under limited supervision.

• Perform other related duties of a comparable level/type as assigned.

Work Environment/Physical Demands

• Required to work evenings and weekends. 

• Requires working outdoors in all types of weather. 

• Normally required to lift up to 50 pounds.

• May require strenuous physical activity.

License, Certification and Other Requirements

• Current State of Washington driver's license or evidence of equivalent mobility. 

• First Aid and CPR Certificate required within six months of hire.

To be successful in this role, you will have experience, skills, and abilities in: 

• Working collaboratively with staff, community-based organizations, and elected officials 

• Providing cross-cultural communications and engagement with members of various cultural backgrounds 

• Working in fast-paced work environments 

• Ability to collaborate with community to deliver activities.

• Ability to develop and lead events and workshops for adults and youth. 

• Ability to communicate effectively orally and in writing. 

• Ability to show cultural competence in working with diverse populations. 

• Ability to be organized, proactive, work independently and be a self-starter. 

• Ability to manage multiple projects and priorities with various deadlines and tasks.

• Experience applying equity lens to direct service programs.

• Demonstrates flexibility/adaptability, ability to pivot, and shift direction to meet fast paced needs.

• Experience working with computer software products; MS Word, Excel, and PowerPoint.

SPR's Core Competencies:

Accountability & Action: Holding yourself accountable for achieving goals, completing tasks, and delivering quality work. Demonstrating thoughtful initiative in actions and decision-making and promoting high quality standards.

Equity and Inclusion: Supporting the goals of the Race and Social Justice Initiative and the City's commitment to workforce equity.

Communication: Sharing and exchanging information and ideas with people in a variety of ways to help them understand and remember the information.

Services: An ongoing commitment to base decisions and actions on the needs and priorities of the City.

Teamwork: Participating as an engaged member of a team to achieve group goals. Effectively working with internal and external people to complete tasks and achieve work group goals.

Hiring Timeline

This job posting is open for continuous recruitment through August 2024. Applications will be reviewed as they are received, and positions will be open until filled. Start dates vary based on program needs. 

The full salary range for this position is $31.63 - $42.35 per hour.