Under general direction, is responsible for assisting with the simpler aspects of cases. Working conditions are primarily inside an office environment but may be required to work outside in all types of weather conditions for extended periods of time and occasional exposure to hazardous materials, bodily fluids, infectious diseases and unfavorable fumes, vapors and odors. Exercises no supervision.
The San Antonio Metro Health District (SAMHD) provides public health services to clients, which may include risk for exposure to and possible transmission of vaccine-preventable diseases. Employees in high-risk positions will be required to obtain relevant immunizations, per SAMHD Policy DM13.2. Review and consideration will be given to requests for exemption from this policy.

The San Antonio Metro Health District (SAMHD)is committed to advancing health equity throughout the community and to creating a work environment in which all staff feel valued, respected, and accepted. Per SAMHD Policy DM15.1, all employees are expected to apply a health equity lens to programs, services, and decision making that directly impact the communities we serve. 

Work LocationCity Chest Clinic, 2303 SE Military Dr., Bldg. 528 (78223)
Work Hours7:45 a.m. - 4:30 p.m., Monday - Friday

• Makes and takes referrals from different agencies and the general public.
• Makes presentations to community groups explaining assistance program and may participate in health fairs, meetings and community board activities; performs patient toxicity assessments; and provides Directly Observed Therapy (DOT) to patients in the clinic or in the field.
• Coordinates and conducts special events.
• Actively participates in case reviews and provides feedback to clinic supervisor and nurse case managers on requested clients; enters field visits into clinic surveillance database and completes and submits reports.
• Answers phones and provides information about programs and performs brief intakes to include counseling TB patients on the importance of taking their anti-tuberculosis medication.
• Performs related duties and fulfills responsibilities as required.

• High School Diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency).
• Three (3) years of experience with a social service agency or promoting a health program.
• Valid Class “C” Texas Driver’s License.
• Any applicant selected for this position must have a background check completed with results satisfactory to the City of San Antonio and successfully complete the City of San Antonio’s Cash-Handling Certification Training.

Preferred Qualifications

• Bilingual in English and Spanish.
• Community health experience.
• Home Health experience.
• Medical records and documentation experience.
• Strong communication skills.

Applicant Information

• If selected for this position, official transcripts, diplomas, certifications and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

• Knowledge of City, State, Federal, and private programs.
• Knowledge of basic mathematics skills.
• Knowledge of available resources for referrals to clients.
• Knowledge of basic interviewing skills.
• Knowledge of counseling skills.
• Skill in utilizing office equipment, a personal computer and associated software programs.
• Ability to communicate clearly and effectively.
• Ability to record information accurately.
• Ability to establish and maintain effective working relationships with City staff and the general public.
• Ability to perform all the physical requirements of the position, with or without accommodations.