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Join our team at historic Pullen Park, North Carolina's first public park. The Pullen Park campus contains 67 acres of gorgeous park land, offering a variety of activities to keep guests of all ages engaged and entertained. Our amusements area includes a carousel dating from 1911, an original Wurlitzer 125 band organ and a CP Huntington scaled train in addition to other attractions and amenities.
The Pullen Park Attractions Staff and Guest Engagement Manager is a professional, supervisory position that acts as the programming and operations manager facilitating all public/private program requests, events and rentals at Pullen Park in Downtown Raleigh. The position is responsible for hiring and supervising paid part-time staff as well as volunteer personnel. The position requires a high level of customer service when interacting with both external and internal customers, as well as a high level of competence in conflict resolution and mediation. The position will primarily support Pullen Park but will have some responsibility across all Historic Resources and Museums sites. This position will report directly to the Pullen Park Director
The Attractions Staff and Guest Engagement Manager will directly supervise the front desk and cashiers for Pullen Park, in addition to overseeing the work of the park operations and events staff. Primary responsibilities will include back of house operations including but not limited to reservations, scheduling, financial oversight, organization of financial and staff records, supply orders, payroll, training records, process improvement, sales, merchandising, and other duties to be assigned. Along with these responsibilities, the Customer Service and Reservations Manager will provide support to the Park Director with guest service response and the filing of reports. This role will also act in a secretarial capacity for the City Council’s Historic Resources and Museums advisory board, including attending all board meetings.
Manager site and on-call coverage will be rotational for evenings, weekends and holidays.
Full Time
$69k-93k (estimate)
05/09/2024
05/28/2024
ceoci.raleigh.nc.us
Raleigh, NC
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