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Orange County Sheriff's Office, FL
Orlando, FL | Full Time
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City of Orlando, FL
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Orlando, FL | Full Time
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Emergency Communications Specialist I
City of Orlando Orlando, FL
$59k-74k (estimate)
Full Time 4 Months Ago
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City of Orlando is Hiring an Emergency Communications Specialist I Near Orlando, FL

>>MULTIPLE POSITIONS AVAILABLE<<

APPLICATION INFORMATION: When completing an application for Emergency Communications Specialist, you must provide entire work history since high school in the Work Experience section. Account for periods of unemployment. Provide all available details. Incomplete applications will not be qualified.Starting Salary: $19.69 per hour ($1.00 per hour shift differential, evenings or nights)

Who We Are

Orlando, The City Beautiful

For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city.

This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise.

Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential.

Come be part of our community with the City of Orlando.

NATURE OF WORK:Perform specialized work in areas of emergency communications. Employees assigned to this classification receives and responds to emergency and non-emergency calls for police service by answering incoming telephone/911 lines, dispatching officers to calls, obtaining and relaying information from FCIC/NCIC; monitoring alarm systems; maintaining various logs and files and performing related clerical administrative tasks. Work is performed under general supervision in accordance with departmental procedures. Employees must exercise initiative and independent judgment to properly react and respond appropriately under very stressful conditions. Work is reviewed while in progress and upon completion through direct observation, audit of tapes, review of logs, and supervisory meetings to ensure compliance with policy and procedures and established standards.

High school graduate required plus six months clerical, customer service, or dispatching experience required; or an equivalent combination of education and experience required. Emergency communications experience preferred. Applicants must pass the CritiCall computer-administered test. 

MUST WORK WEEKENDS, HOLIDAYS, AND ROTATING SHIFTS. Must pass background investigation and take a polygraph examination. This selection and hiring process is time-consuming and selective. Only candidates with clean criminal histories who have been drug-free for a minimum of one year will be considered. 

APPLICATIONS WILL BE CAREFULLY REVIEWED AND ELIGIBLE CANDIDATES NOTIFIED WHEN AND WHERE TO COME FOR THE NEXT STEP IN THE PROCESS: PHOTO ID MUST BE PRESENTED AT THE TIME OF THE CRITICALL TEST. 

IMPORTANT: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.City of Orlando Benefits
If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:
 
  • Two (2) years of direct experience for an associate degree;
  • Four (4) years of direct experience for a bachelor's degree;
  • Six (6) years of direct experience for a master's degree; or 
  • Nine (9) years of direct experience for a doctoral degree

Job Summary

JOB TYPE

Full Time

SALARY

$59k-74k (estimate)

POST DATE

01/29/2024

EXPIRATION DATE

05/23/2024

WEBSITE

cityoforlando.net

HEADQUARTERS

Orlando, FL

SIZE

1,000 - 3,000

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The following is the career advancement route for Emergency Communications Specialist I positions, which can be used as a reference in future career path planning. As an Emergency Communications Specialist I, it can be promoted into senior positions as a Communications Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Emergency Communications Specialist I. You can explore the career advancement for an Emergency Communications Specialist I below and select your interested title to get hiring information.