The purpose of this position is to provide administrative, clerical, and customer service support to the Community Services Department.
Wednesday from 8 a.m. to 5 p.m. 

• Provides quality customer service in greeting the public, responding to inquiries, and answering the telephones. 
• Composes, reviews and processes a variety of permit applications, open record requests, memorandums, correspondence, reports, data, public notices, transcripts, and documents as assigned.
• Coordinates with other city departments to ensure permit application processes are adhered to. 
• Schedules and communicates with third party vendors to ensure work is being completed in a timely manner.
• Sorts and distributes mail.
• Orders and maintains general office supplies and equipment.
• Responsible for processing all accounts payable and fiscal reconciliation for the Community Services Department, including preparing and coding all bills and processing purchase orders.
• Processes various health, sign, garage sale, and food establishment applications and associated fees and deposits; provides general status and updates as assigned, including processing submittals in MyGov, filing, and sharing with DRC group as appropriate.
• Assists in the preparation of billing for overdue inspection fees, mowing, and property liens.
• All other duties as assigned.

High school diploma or GED equivalent is required.
 
Minimum of three (3) years progressively responsible administrative experience is required. Experience with a municipality is preferred.

• This position normally performs the duty assignment after receiving detailed instructions as to methods, procedures, and desired end results with little room for deviation.
• Advanced knowledge of departmental practices and systems.
• Ability to regularly interact with others and exchange and receive of information, providing effective and tactful customer service, and work independently with a high level of discretion.
• A comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the work environment of the organization.
• Ability to correctly interpret, explain, and apply laws, rules, operations, practices, procedures, regulations, and policies.
• Ability to allocate and utilize limited resources in a cost-effective manner.
• Advanced ability to read local ordinances, state law, maps, papers, periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias, to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions, and measurement and to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech.
• Advanced ability to interact with the public and coworkers in a professional and congenial manner.
• Ability to learn and perform basic operational, technical, and office processes.
• Ability to be organized and have efficient management of time and deadlines.
• Ability to maintain a confidentiality.
• Knowledge, skill, and ability to utilize telephone, fax machines, computers and applicable software daily for including, but not limited to, Microsoft Office Suite, Incode, MyGov, Laserfiche, and Adobe.
• Skilled in data entry and preparing accurate reports.
• Advanced ability to communicate in a clear, effective, and concise manner, both orally and in writing.
• Ability to follow instructions, safety practices, and perform work accurately and thoroughly which requires performing multiple tasks simultaneously under time pressures and deadlines.
• Ability to establish and maintain effective working relationships with all people.
• Ability to be punctual and attend work regularly.