The Seasonal Parks, Recreation & Forestry Office Assistant performs and is responsible for a variety of secretarial & administrative duties related to the effective operations of the department and the delivery of those services to the public. These services require extensive use of computers & computer program knowledge. The work is performed under the general supervision of the Office Manager and the direct supervision of the Assistant Director for Recreation.
This position is seasonal from May 28th-August 30th. Hours may vary, with a maximum per week being 30, and will be primarily Monday- Friday between 10am-4pm.
 

• Serves as First Point of Contact for the department and staffs the front office reception area daily for customer service. Provides frontline interaction with the public in a friendly & professional manner through personal contact at office counter, answering telephones, internet emails, mailing, and interdepartmental communications. Greets & directs visitors & callers regarding park shelter reservations, recreation program registrations, athletic facility use, events & programs, permits and refers to appropriate staff as needed. Receives and conveys information from the public to staff in an accurate & effective manner through use of email, telephone, written messages, or personal contacts. 
• Conducts several financial operations for the department including the collection & processing of all monies received for all recreation programs, aquatic center passes, shelter & athletic facility reservations, & WPRA ticket program (ordering, selling, reporting ticket sales)
• Processes program registrations, enters participant data, collects & processes registration fees; processes refunds, program confirmations, pool schedules, program schedules; and prepares daily deposits and reports of account activities for supervisor(s).
• Assists supervisors with revenue tracking, purchase orders, invoices & all purchases to ensure accuracy.

• Must be at least 18 years old
• Ability to organize & maintain accurate records, public information, and department communications. Must be able to prioritize multiple tasks, work under tight deadlines, use effective time management, and work with interruptions.
• Ability to develop and maintain effective relationships with staff and to promote and maintain high morale and enthusiasm.
• Ability to communicate with diverse clientele and staff in a courteous & professional manner, both orally and in writing.
• Good judgment.
• Good working knowledge of department & agency policies/procedures.

Ability to use programs efficiently & effectively including Microsoft Word, Excel, Publisher & Outlook.