Under general supervision, the Events Coordinator provides administrative support and assists clients with planning and coordination of event services needed for proper setup, smooth event operation and tear down. Employee serves as the client's representative for all departmental services. Employee has direct contact with public which requires courtesies, tactfulness and good judgment. Work requires public relations, events salesmanship and organizational skills.

1. Meets with customers to arrange for special events using public relations and salesmanship skills.
2. Creates and maintains orderly event service files for each event.
3. Ascertains customer requirements for physical setup, security, ticketing, etc. by coordinating event requirements and monitoring the work of others to ensure compliance.
4. Completes all appropriate paperwork and reports that relate to each event.
5. Initiates and maintains regular communications with customer via e-mail, telecommunication, postal and/or other means requested by the customer.
6. Assists Sales staff with cost estimates and monitors final billing as assigned.
7. Conducts pre and post meetings for all events.
8. Monitors all customer deadlines and executes proper notifications to customer in a timely manner.
9. Maintains a professional public relations image at all times.
10. Performs other related duties as assigned to enhance the overall operations and services of the department.

Minimum Requirements

1. Job requires an accredited high school diploma or GED equivalent and an Associate's degree from an accredited college or university. Bachelors degree preferred.

2. Job requires a minimum of three (3) years related work experience. Work experience in managing hotel events or customer service related work preferred.
3. Job requires a current, valid Texas Class C driver's license.
4. Must demonstrate good public relations skills.
5. Must be knowledgeable of the practices and principles of setting up special events.
6. Must be able to use a computer, word processor, copy machine and binding machine.
7. Must be able to meet and greet the public in a friendly courteous manner, using tact and diplomacy.
8. Must be able to manage time efficiently with self initiative and oversee assignments through completion using mature judgment.
9. Must be customer-service oriented, have a customer friendly attitude.
10. Must be able to work unusually hours involving evenings, weekends and holidays.
11. Must be able to work effectively under pressure and produce accurate and satisfactory results.
12. Must be able to communicate effectively, at all levels, both orally and in writing.
13. Must be able to use a computer, word processor and work with various software programs.
14. Must be able to establish and obtain operating goals and objectives.